Rating & Review Keseluruhan Holiday Inn Express & Suites DELAFIELD by IHG, an IHG Hotel

wONDERFUL LOCATION FOR A SPECIFIC EVENT AND VERY ORGNIZED AND COMPLETE

Very nice

Very clean

Room was clean and comfortable. The only problem is they should have slip steps in the bathtub because it’s a little slippery. The pool area is nice. The kids had a great time. The hot tub was also nice.

Gracias por todos estos años que nos hospedaron… muy agradecidos ….

Excellent stay! Very friendly staff at a hotel that shows they take pride in their good reputation.

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Great location near plenty of stores and restaurants. Breakfast was a great selection, and the rooms and pool was well kept. Highway close by can be heard, but tolerable. My children enjoyed their stay.

Loved the location and easiness of everything around

Checked in at 4:15 pm and given room next to highway. Asked for room away from hgwy, attendant said no available. She stated one room left and also on roadside of hotel. We made our reservation weeks earlier and still got room next to hgwy. Trucks cars and motorcycles kept us awake numerous times. Rough 2 nights sleeping.

Good location

Would return in a heartbeat! Totally awesome

Siempre que llego ahí me siento muy a gusto y tranquila

My family and I stayed for 3 nights. On night 1 we get down to the pool/hot tub after hours of driving and need to relax. Unfortunately the hot tub was filled. There were kids playing in the pool, but there were these young adults in the hot tub vaping and drinking despite the signs. I report it to the front desk, because of the children present and she goes, “I am so sorry, those are MY kids and I will tell them to stop.” And then proceeds to close the entire pool. She was there every night following and gave us the worst service ever, including dirty looks every time she saw us. To top it off they were low staffed all weekend and the staff was visibly overwhelmed. The housekeepers did not do their job. We were supposed to have plates, etc. in our suite, there were none. The 2 glasses they did have were dirty when we arrived. We left them out, obvious they need to be changed and they never once were touched or replaced. The signs say to leave towels on the floor of the bathroom to be replaced, we did and housekeeping picked the towels up and put them on the back of the toilet and left them. The breakfast was disappointing. They ran out of things constantly, like pancakes, waffles, milk, bagels, English muffins, and all condiments. The OJ tasted like water, and the scrambled eggs were extremely runny. The pool & hot tub themselves were too small for the sized hotel, and not in the greatest shape. Peeling paint, unfinished tiles, etc. Water looked cloudy and unclean.

Awesome facility wonderful staff-really appreciate everything!

Muy buena propiedad súper ubicación y los cuartos muy bien

Staff was very welcoming and down to earth. Great sense of humor.

Its a good place in a good area. convenient for the event

El trato de la Gerente y el personal de la mañana es maravilloso, son cálidos, ayudan en lo que se requiera. Tienen una excelente actitud de servicio. Me encanta hospedarme con ellos.

Very nice clean rooms with comfortable beds. My only complaint is that they had no real 1/2 and 1/2 for coffee just fake creamer with corn syrup and flavor.