Spend the extra $25/night and stay at the Hampton Inn & Suites next door. The ESA American feels cheap, rooms are barely passable. zero common area, have to ask for shampoo (!), "complimentary breakfast" is stale plastic wrapped blueberry muffins and instant oatmeal. Felt vaguely unsafe.

I changed my 5 nights to 1 night due to my husband could not stay here anymore. Staffs are not very friendly, and rooms conditions are not clean.

This place is absolutely terrible. Do yourself a favor and just don’t. It’s filthy.

Location was in good proximity to shops and food, however the construction ruined the opportunity to safely access the sidewalks. That should have been noted on the booking.

Only bad thing was the construction in the area

The carpet in the hallway smelled and needs to be shampoo.

Fine in a pinch. But not the best.

There was dog poop on the red bricks right near the entrance.. The elavator was filthy. The place smelled bad. There was.no iron in the room. Stayed 1 night as i checked out I asked why there was not an iron in the room. I was told i needed to call and they would have brought me 1. What no iron board. These should be standard things.

Breakfast was neglible.

Weird stain on the mattress cover and a bad smell throughout the entire place. You get what you pay for, and I didn't get sick from it, but I probably wouldn't stay there again.

Nice

Here are several areas where improvement is needed: 1. The continental breakfast options should be enhanced. 2. Room service, including cleaning at least once during a four-day stay, is essential. 3. The hallways shouldn’t have any unpleasant odors, like garbage. 4. It’s unreasonable to ask guests to return used towels just to receive new ones. 5. Charging extra for Wi-Fi is absurd; this is the only place I’ve encountered that does this for high-speed internet. 6. A curfew is in place, which means the front desk is unavailable after midnight, leaving no one to address guest inquiries. 7. Honestly, it’s hard to understand how this establishment is still in business. 8. Overall, the experience was quite disappointing.

Walking distance to city wife transportation

The room was so dirty and dilapidated it was hard to believe the cost of the reservation. Even my dog had a very difficult time sleeping there. The carpet was damp and super dirty with debris that was sticking to my feet, socks, shoes and my dog. The air conditioner smelled terrible and was so loud all night, I had to turn it off to sleep. I slept 3 hours and woke up and left, not even returning for my second night at the hotel as my reservation was prepaid. Furthermore Expedia charged me MORE than the hotel would have, had I made the reservation directly. But if I knew that this hotel was ultra-low budget for travelers who need a rock bottom deal, I would never have booked here. Clean up! It's unsanitary in there.

Smells terrible in room like swamp. Will not stay next time

The desk person, Tommy, was nice and explained everything well. This property is in need of maintenance care and

The bed was very firm, they ran out of face towels, the staff was friendly.

Ana was very nice an polite !!

Expedia didn’t lock in price so it was twice as expensive. Rooms smelled like urine. Worst travel experience maybe ever and I blame Expedia for most of it. Lost a customer

La atención es súper ,. La recepciónista Ana es súper atenta ,amable. Recomendado