Rating & Review Keseluruhan Candlewood Suites Durham by IHG

Fair

Was a great deal for the price. Had a two top burner stove, a full size fridge, and dish washer so made my life easier.

The suites are well equipped with everything you would need. The rooms / linens are clean. The staff is very friendly and helpful. I will definitely stay again

Bathroom was disgusting, it wasn’t clean; maybe wiped down but not sanitized. The kitchen area was dirty. The room was brushed over but not a deep clean. The staff was friendly. The overall experience wasn’t the greatest. I was only there for one night

It was ratchet. Walls were dirty toilets looked like someone put cigarettes out on the seats. The ventilation vent was not working in the bedroom to circulate the air from the living room there was a crackhead knocking on my hotel door at 2 o’clock in the morning, asking for some female that wasn’t in that room

The attendant at the front was super helpful.

The agent that checked us in was very kind and friendly the hotel room although it appeared to be clean when we walked around with our socks, the floor was extremely dirty. The chairs were dirty. They need for the upholstery to be shampooed or cleaned. The general hotel room was just rundown and not of the best condition although it wasn’t clean clean it was actually clean it just was The upholstery stains in the bathtub that can’t be washed because the bathtub needs to be resurfaced. The upholstery in the room need to be cleaned, and then the nighttime staff was extremely rude and disrespectful compared to your daytime. Staff who was very friendly and helpful.

Tv in the bedroom was blue , so every channel we turned to was completely background and blue ppl.. no linens or covers for let out sofa bed.. smelled like smoke/cigarettes. Ac worked in living room but broke the bedroom so it was muggy/hot. Shower felt good but tub didnt drain water. Front desk was nice , room was clean but alot of things didnt work completely..

My stay was absolutely amazing. I couldn’t ask for anything more.

Room keys did not work half of the time. Not very clean.

The property was very quiet and clean. Everyone that worked at the property was extremely nice and considerate. The room had everything you needed for the stay. Including a measuring cup!

Perfect location for where I need to be and great prices!

Gym

The staff was amazing. This is not a new place but the room was nice and clean. The shower had great water pressure and was very hot. I would stay here again.

No shampoo, soap or toilet paper in bathroom stains on walls sticky floors. Smelled terrible. Outdated furniture and appliances mold in bathroom walls and ceilings

The hotel is a bit worn down. The people are friendly and helpful. The rooms are clean and comfortable. I like the full kitchen and coffee pot in the room. Good water pressure. Small TV , no HBO A/C was load but worked well. It’s close to restaurants, grocery store and Starbucks. I would stay there again.

Clean!!

It was nice and accommodating

Didn’t spend much time at the property, but the staff was amazing, honestly.

Not a good experience. The staff was great but the facility was bad. Furniture was old, dirty, worn out and damaged. 1 room the toliet did not flush, bad smell, small insects, and microwave hood was broken off. Room 2. Broken oull out, filthy chairs and sofa bed broken . Room 3 ( 1:10 am when we arrive back from the ceremony) no electricity except the bathroom and bedroom. Window was opened, small insects in kitchen area, dry blood or mud (looks like) at bathroom entrance. Bedroom was fine but the rooms need some major TLC. Bathroom grab bar broken. Unsafe for my disabled mom. Smh