Enjoyed my stay convenient location, friendly staff

Overall good experience. Pool nice and warm

Wouldn’t stay here again. Firstly on arrival good luck avoiding getting a tire change from all the pot holes in the car park. The hotel looks nice on the outside and whilst I appreciate the building is old, it’s not the quietest place. Noisy pipes all night, noisy staff very early in the morning. Showers were awful - you’d be better stood out in the rain than the shower. Lovely areas but a relaxing stay it was not.

Nice bed, friendly staff

Nice old building and good value

Good service and facilities

It is an historic hotel so full of old charm. The evening and breakfast menu was excellent and the bar always available. The room was clean and comfortable with all standard amenities provided

Quiet, nice room and bathroom, excellent service

Given a room which I didn’t think I asked for so either hotel or Expedia mislead me . Hotel rectified it for me We went down for breakfast at 9am and the full English was dry as though it had been previously cooked and left to warm and dried out. I could not cut my black pudding or the hash brown as they were too hard

Food was awful.

I arrived late, so I waited awhile to be checked in and called the phone but there was no answer, the lady that checked me in was kind. The room was absolutely filthy, hair on the toilet, floor, bath, sink, snotty bloody dried tissue next to the toilet, the room hadn’t been hoovered and there were marks all over the floor and walls also the tv did not work, re-signalled it twice then just gave up and watched my laptop as it was late. Felt the restaurant was over-priced, for my chicken and bacon tagliatelle anyway as the sauce was just liquid. But again; the staff were very polite and the grounds looked nice from what I could see in the dark.

Nice spacious property with comfortable bed and good facilities. Driveway needs some attention! Some staff a little bit rude.

Clean and well maintained room. Added bonus Spa and leisure facilities included . Excellent value.

Bar staff and reception staff very attentive

The room was clean and well decorated. There was no air conditioning but there was a radiator with adjustable valve which was great for the evening when the temperature dropped. We attended a Soul and Motown event in Rick's Bar. The 3 course meal was nice, but we were a bit disappointed with rhe music as it wasn't what we expected. The breakfast on the following morning was excellent and the staff were very attentive.

No Ac in room as I could see, very hot room and bed very uncomfortable. Room very dated and worn. Carpet leading into the bathroom was a trip hazard and threaded. The dial to put on the shower was black as was the front of the bath. Overall the place needs a lot of updating and cleaning. The noise in my bedroom was constant, all night, boiler? I did not get any sleep. I went down to the spa, the shower area was disgraceful to say the least, black mould and dirty. Even the toilets downstairs, tiles missing. The lady who served us breakfast was not at all friendly, in fact she was abrupt and not suited to customer facing work I feel. Breakfast, mainly cold as was left in containers until 9.30 and not worth 16.00 of anyones money. Not a great stay sadly and not cheap, especially the drinks, 11.60 for a double vodka and tonic. Check out very slow too. Sorry but this really needs to be addressed as it is a lovely building, so sad to set it let go like this.

Loved the vintage furniture and feel to the hotel and rooms. Delightfully non modern.

We booked this hotel for the swimming pool but unfortunately it was not open due to a fault.

The venue was lovely with lots of character. The wedding we attended was fab. The only disappointment was the breakfast it was a small room and there was no choice. It was English breakfast or nothing!

Clean enough room but it does feel tired and dated. Shower head was blocked and turned the bathroom into a wet room! Lovely staff though and restaurant food was good.