Rating & Review Keseluruhan Extended Stay America Select Suites - St. Louis - Airport - Central

Worst ever hotel

The floors were sticky and the room smelled awful. In the bathroom, there was a huge crack in the ceiling that water from the shower sprayed up into and then it dripped down on you as you tried to shower. I had to cut my stay short. They seemed understaffed and very rude.

From the beginning.Edna made check in easy and pleasurable.my whole stay was great and the staff was accommodating next time in St Louis I'll be. Staying at extended stay AM Thank you

It was great

The staff were terrible honestly. They lied about the most simple things. I was put in 2 separate rooms both had broken security locks which I absolutely needed for my children they did not care. Unfortunately I just finished my stay there but would I do it again? Absolutely not! I specifically booked this hotel for the things they said they offered and they had none not even a baby crib it was terrible!

One of worst hotels I have every stayed at. Picked a room with 2 queen beds because my son was going to stay. Good thing he chose to not stay because BOTH beds were broken. The support in middle was broken. The dresser was missing handles the bathroom light switch didn't work. I asked if they had any other rooms and the all the lady could say to me was "all booked". She did that twice. After that I went into bathroom and there were absolutely NO towels. Had to go down to lobby which was locked up like a ticket booth at a carnival. Finally found someone and she did get me some towels. And I haven't even brought up the overwhelming odor of marijuana throughout the hotel. Went to check out this morning and again lobby was closed up and a sign that lobby hours did not open until 9AM. Guess they didn't want me to check out until 9 even though I left at 6:30. As I said worst hotel I have ever stayed at. Extended Stay should be embarassed.

I didn’t like that my stove didn’t work properly and that the bathroom wasn’t cleaned the toilet was nasty and so was the tub it was stopped up and there were dirty towels left behind I didn’t like there wasn’t any breakfast and that was advertised

Wish I had spent a few more dollars to for a better option. I was only there for a few hours for an early morning flight. The place is noisy, bathroom sink had a slow drain, bath tub area was rusted, the sheets didn’t look clean and YIKES, saw a bug. Person at the front desk was very nice. Wouldn't recommend.

In a convient area

The wifi was searching the whole time I was there. Not good at all

It was good value for the money. Not expensive

Clean and had good accommodation

This is definitely a no frills hotel but it was clean and the staff were helpful and nice. The room provided me with a room to sleep which honestly is all I needed this trip.

very i my

Thet were kitchenette

It is a good safe property. Clean

Stayed for a 3 night stay. Room wasn’t thoroughly cleaned from the previous stay. Still had some trash under the bed. Shower pressure was terrible. Sink pressure was too strong. Staff was pleasant. Not bad for a quick trip that we weren’t in the room much, but probably wouldn’t choose it again.

Their staff is exceptional. Especially Jazz.

Their staff is exceptional. Especially Jazz.

When we arrived they had the counter padlocked up and there were people in the lobby yelling at us not to stay here, that there are cockroaches climbing the walls and horrible service. When we tried to call the phone number it was disconnected. We ended up having to find another place to stay at 11 pm at night because there were no employees to be found anywhere.