Rating & Review Keseluruhan Best Western Plus Kalamazoo Suites

No complaints about anything except how hard that bed is and we had to use room towels for the pool becausethey were out. Very nice hotel for the price, friendly staff, clean and decent free breakfast. I give it a 4/5.

Low quality rooms. Very noisy.

The parking lot needed to be salted. It was unsafe. Other than that I enjoyed my stayz

Enjoyed our stay. Loved the hot tub. Need blackout curtains.

Staff was very helpful room was spacious and clean

The room was great. The beds were very comfortable as well. Front desk lady at check-in was very friendly. Would definitely recommend this hotel!!

Room was very clean, tvs were also very nice!

The walkways could’ve been shoveled

The room was very comfortable and clean. All of the staff were kind and helpful. I will definitely stay here again. I recommend this place to anyone whonis staying for one night or an extended vacation.

Our room was right by the elevator. Avoid room 308. The inside is fine but the door to our room had a pile of dirty towels lying at it. Very odd spot for a room door.

Very nice hotel & location- always stay here on Super Bowl weekend as it’s near family. Nice updates to the dining-area, pool, etc!

Room with 2 queen beds was large. Bed was average for comfort. Breakfast was average/good. Pool needs work. Railing to walk into the pool wasn’t attached to the floor. Ladder to get out wasn’t sturdy. Note on door to bring your room towels because they didn’t have enough clean pool towels.

Big Rooms!!!

I liked the breakfast and the building itself. The pool/hot tub areas were inviting as well. And a free coffee maker while you wait in the short lines.

stayed new years eve, got back to hotel in the wee hours of the morning on new years day, but the breakfast hours did not extend out for it being a holiday that people traditionally need to sleep in a little more, so when we were ready for breakfast at 9:30, it was closed already, just because it fell on a weekday, it still should have had extended hours due to the holiday

ROOMS NEED UPDATING

Pool /hottub was clean

Great stay

Enjoyed my stay

We thought it was very strange that the pool is right in the entryway, with windows all around. This means that anyone checking in, going to breakfast, waiting for the elevator, or meandering the hall, etc is going to look at the pool as they pass, which is kind of awkward for the people swimming. Kind of felt like a hippo exhibit at the zoo lol. Also the floor in our room needed to be vacuumed again, but it probably only bothered us because we were working on a project on the floor.