Rating & Review Keseluruhan Best Western Hotel Brossard

Super

Facile d’accès.

Kitchen and breakfast room staff are super friendly. Especially enjoyed thoughtful offer of gluten-free bread.

There was a hidden deposit fee of 100$ which was not mentioned on the hotels.com booking page. Parking was an additional 10$

Très propre lit et drap de qualité, stationnement barré sécuritaire,bon déjeuner . J’ai vraiment aimé

The smell in the room was so bad that

Really nice and comfy. The pool is an extra piece to the puzzle

Great/ value for money! The staff is courteous and attentive starting with Awa , Stephanie & co. at reception. The breakfast area staff starting with Lyne, Melanie & Michel are just outstanding & most helpful. The complimentary breakfast is of quality. The place is super clean worthy of a 4* establishment. The housekeeping/ maintenance staff also very helpful & accommodating caring for our needs to the details, customer total satisfaction! Bravo Marie/ Kettie & Stephan & their team. This is a highly recommended place for family & friends visiting.

I like that there are many restaurants around and very easy to get by.

Le stationnement est facturé à 10.00$ taxe par séjour. Une petite affiche (3 X 5) sur le comptoir lorsque je demande des explications il réponde d une façon condescendante

Check in was good they spoke some English. I was charged exactly what was expected as a deposit but was shocked when told i had to pay a fee for parking on the property which wasn't disclosed on the listing. The property also had a indoor pool which look nice but even thou hours for it wasn't listed it was closed by 9 pm and was told wouldn't open on tues which made my 10 year old upset considering it was the reason why we booked this hotel in the first place. Other then that rooms were clean neighborhood had lots of food option and nearby entertainment.

Ce qui m’a irrité le plus ce sont, des frais de stationnement malgré le coût assez élevé de la chambre

Personal very friendly. Rooms and bathroom nice and clean

Great staff and clean.

Will stay again

Dès l'arrivée, on nous a affecté une chambre où il y avait déjà quelqu'un... Notre nouvelle chambre était correcte, mais les prises électriques de la lampe de chambre étaient HS. Le frigo faisait du bruit dans la nuit. Très difficile de dormir. Pour l'accès à la piscine, les chaussons ou le peignoir ne sont pas fournis. Le petit déjeuner est limité et beaucoup de produits industriels. Le personnel est par contre très aimable et réactif.

Very nice place. Just need to take care of the old appliances… needs to be upgraded.

The pool was great and the staff was very nice. The cleaning in our room was overall good but under the beds had food wraps from past clients and hadn’t been cleaned in a while. Also paying $10 for parking was quite ordinary. I feel like it should just be included in there price when you check in.

Tx

The lifts weren’t working, the promised items in breakfast menu were not available. The room was okay but could be better.