Rating & Review Keseluruhan Sonesta Select Las Vegas Summerlin

Nice stay

The coffee maker was inoperable. They did not get it replaced for us. The fellow at the front desk gave me two cups of coffee. The shower curtain was about 6" above the floor. This coused water to get on the bathroom floor.

Very dog friendly. Near many shopping and restaurants. We got to check in early. The property is mediocre but good enough. Has good amenities. Overall great experience.

The staff is very nice and friendly. Rooms clean and bed comfortable. Furniture and bathrooms dated.

This property was ok, considering why i was in vegas and only gonna sleep there anyway.

I liked the location. I liked the room but the bathroom was a let down. The air conditioner was outdated. I would return because of the staff.

Rooms need updating. $5 Parking fee per night. Pool was nice. Staff was friendly. Room cleaning only available upon request.

Staff was amazing but the room we got didn't have a shower curtain. I had to request one, however, it was handled quickly.

The smell throughout to the room halls was weird. My room was not suppose to be handicap. No place to put my suitcase no rack available, bathroom stunk horrible. Like sewer gas. Couldn't handle going into pee or brush me teeth. A very Nosey AC unit. The bed was very nice and comfortable.

Overall great experience.

I didn’t like the $5 parking charge and I feel they should inform people that coffee cost.

It was very clean and the staff was very nice.

My stay at this Sonesta facility is less than pleasant. First, hotel doesn't offer housekeeping to clean rooms. The said housekeeping service is only available upon request. I stayed for 4 nights, and didn't request the service unti the second night. The front-desk was polite and assured me that service will be performed the next morning. I left the hotel in the morning, expected the room would have been serviced when I return in the evening. To my surprise, nothing was done. I went back to front-desk to notify them that the room was not serviced. They were apologetic and, once again, assured me that room will be serviced the next day. The next morning, before I left, I stopped by the front-desk to remind them of the room cleaning. They said the room will be serviced. When I return in the evening, well you guessed it, nothing was done. So frustrating that the management of this hotel is so poor. Second, the mattress is very old, it sinks in the middle. Very uncomfortable to sleep.

I never thought I was going to be so miserable with the strong smell of disinfectant since we enter this place I have allergies and it was hard for me to controlled I’m so glad we only stay 2 nights and they don’t do any effort to accommodate my son with disabilities I hope I never have to stay here again

Stayed here before, very convenient

Great for families!

Staff was very friendly

Great staff & clean space

It was so clean

The rooms were okay. Not super great but clean. The pool was great. Nice, quiet, beautiful. Property was nice. Staff was mostly nice. Had a weird experience during check-in where they kept telling me it was my card that was having issues but it was totally their system not working. They kept saying it was declining, declining, declining. Nope, card worked fine everywhere else. One of the elevators was down pretty much my entire stay. The hotel is laid out really weird. It's not symmetrical so it can be hard to get around at first. I had a good experience here though. I'd come back.