Rating & Review Keseluruhan Courtyard by Marriott Pasadena/Old Town

Breakfast expensive, but the room was accommodating, easy freeway acess. Pool and hot tub nice! Wecoming to the AC/DC fans!!

Great stay

It’s ok. Parking is expensive.

The hotel was disappointing — we’re used to Marriott maintaining a high standard. The room was very basic and lacked decorative elements. Aside from soap, there were no personal hygiene products provided — I mean things like cotton pads, toothpaste, toothbrush, etc. (In the shower, there was body wash, shampoo, and conditioner). We stayed for two nights, and during that time, our room wasn’t cleaned and the towels weren’t changed. The pillows were poor quality — the filling had turned into a bunch of lumps. You could hear everything happening outside from inside the room.

Average stay, pictures are better than reality. The pool wasn’t clean and is much smaller than expected. The bar didn’t seem open when we checked in, nobody was there. Paying $35 for parking is extreme when you are paying to stay there. I’d say it’s a bit overpriced…

Friendly and helpful staff. Room was comfortable and quiet.

Good service

Excellent hotel in downtown Pasadena, very walkable to all of the shopping and dining. The bed was comfortable and the room was great.

Unfortunately, there wasn’t much. I found interesting about my stay.

This property needs a major update will not be staying here again.

Nice stay, clean place, friendly staff

Convenient check in! Comfortable rooms.

Beautiful property with amazing manatees.

Very good staff ( friendly and efficient), decor everywhere, facilities (gym, pool, hot tub). As noted when we visited previously lack of cupboard/drawer/hanging space in room/bathroom is an issue. So is price of breakfast for light eaters.

Fabulous stay! Thank you for the warm welcome.

While the location is great, for the money you can stay at the 5 star Langham Hotel for a little more. Rooms need updating. Bed was lumpy and not comfortable. Air condition was noisy. Only had room service once in our 10 day stay. Had to out trash in the hallway for pick up and beg housekeeping in the hallways for fresh towels and toilet paper. Really needs better management.

I prepaid for this room and once I arrived at 10pm, my room was "Given away to residents close with the fires." This was very upsetting to me because I had traveled all the way from Ohio and was EXHAUSTED! The nearest hotel was 15 minutes away and they made me pay for another UBER, no cash or reimbursement offered on my room. Just transferred fee. Brian Dominguez, the manager was NO HELP. I just wanted a room, one that I had paid for BEFOREHAND!!! Will never book here again.

The room was beyond dirty never again will I stay there.

They did not save a room for us though. We had paid for it in advance. We were put in an adu room, that did not have a couch or a chair. Very disappointing as we weren't able to relax.

Did not like having to pay $35 a day for parking on top of the cost of the room. Breakfast and coffee is an extra charge. Most hotels we have enjoyed, have free parking and breakfast as an amenity. This is what we will definitely be looking for next time. The view outside of our room window was terrible, with dilapidated structures all around. The carpet seemed nasty and was stained. Probably would be better not to have carpet, to cut down on germs and odor.