Rating & Review Keseluruhan Courtyard by Marriott Traverse City

Bathroom was dirty and had mold all over the shower

Nice property

The amount on the quote from hotels.com was $10 lower than what I was charged. The TV system went out Friday night and no communication was given and it was still down Saturday morning. The exercise room is good but they offer clorox wipes to wipe things down. There is no free breakfast.

I like the new room design very much. BTW the mute does not work on the remote.

The girls at the front desk are great at their job! Customer service is their priority!

Pleasant atmosphere and friendly staff .

A little pricey for what you get.

Very clean and friendly, but not super informative during check-in. I think it was a new person tho

The ac wasn’t working and the girl at the front desk didn’t seem to care

Darcy made check in a delight. She was so very personable, professional and helpful. When we asked for restaurant recommendations she said was spot on. We enjoyed both she suggested. Of course we needed suggestions on where to get cherry pie. Again we were not disappointed. She was a breath of sunshine. The property was great as well. The outdoor fire pit was a bonus!

Clean property. Seamless check in and checkout process.

We enjoyed our stay here. Very clean and quiet place. The pictures posted for this hotel do not do justice. The room was more beautiful in person. We experienced trouble with the television - it would stop streaming after every few minutes. Other than that we had a very pleasant stay.

It was a great stay

Was good

Super friendly and helpful staff!

The bed pillows were not very good providing little support

My discount couldn’t be applied due to “third party booking” via Expedia. My info wasn’t available upon checkin. I had to give all info again x2. Just a minor inconvenience for time and defeats the point of doing so prior to checking in. Our room is not a suite. It is over charge for the quality of the room.

It was convenient to where we planned to go. The bathroom needs a flat surface of some kind between the shower and the toilet. The "breakfast" offerings were extremely limited and expensive.

These folks really did their absolute best to ensure the hotel was shipshape, and we left as happy campers. However, they forgot one thing: to clean our room. We left the room after the housekeepers had come through on the first morning, so that was understandable. However, we left the room before 9:30 a.m. the second morning, and still didn't get the room cleaned.

A really nice Courtyard outlet, newly renovated and friendly and helpful staff.