Rating & Review Keseluruhan Holiday Inn Express FT. LAUDERDALE CRUISE-AIRPORT by IHG, an IHG Hotel

Clean property with good food! No complaints.

Nice

Flight was canceled so we had to get a hotel...free shuttle and breakfast were a nice added bonus

Everything was very convenient

Muy bien en general, el desayuno no tiene variaciones y pocas frutas naranja y manzana y lo que se acaba no lo reponen ejemplo yogurt

Nice hotel

I waited on the shuttle for 2 hours. I decided to take a cab to the property as it was late and I was the omly person waiting outside. Checkin went smoothly. The ladies who assist with breakfast were kind and helpful. Breakfast was delicious.

Muito boa a acomodação. Com estacionamento coberto.

We had a fire alarm at 3am to 3:55am and couldn't go back to sleep until

It was a good stay for a quick trip. Room was very nice and clean.

Very clean nice staff. Not like to pay for parking spot.

The front desk was very unprofessional in apperance. It looked to me that the hotel is, or should be closed for a complete renovation. Everything in our room was clean enough, but some of the things made me feel like I was at a Motel 6. Good location for eating as there are restaurants close by and a bagel place across the street that was excellent, I think it’s called Einstein Bagels. The Holiday Inn Express is about 15 minutes from the airport and15 minute rise to the cruise port. We took a free shuttle from the airport and a $15 shuttle to the cruise port. After the cruise we took a $20 shuttle to the airport. Both shuttles were on time and helpful.

Everything was great

Awesome staff and comfy beds

Aarón y Ivanna o Ivanka fueron un par de recepcionistas pesados, ofensivos y discriminadores! Me hospedé por segunda vez ahí porque tuve buena experiencia previa, pero en la segunda vez me dieron una habitación con camas vencidas, que no servía el seguro de la puerta, se escuchaba absolutamente todo! Solicité un cambio pero quería que me mostraran antes y me dieron una habitación casi en el sótano espantosa y viaja con mi hija, en mi poco inglés dije “creepy” y se burlaron de mi porque me dio temor e inseguridad estar ahí y fue la única palabra que encontré para explicarles porque se negaron a hablarme español o tener personal que lo hicieran. Luego me enseñan una segunda que apestaba a humedad (soy alérgica) y me dijeron que yo era la llena de cosas. Incluso les dije que pagaba diferencia si lo necesitaban, pero que quería dormir bien con mi hija y se burlaron nuevamente diciéndome que iban a ver que me daban al día siguiente porque estaban a tope (y no lo estaban porque vi salir muchísimas personas a cruceros). Terminé la tortuosa experiencia ya en una habitación con cama decente y algo de aislante de sonido, pero con una desagradable experiencia y con la seguridad de que NO REGRESO a este hotel!!

Stayed first night before a cruise. Great location but room was absolutely terrible for a Holiday Inn. Was supposed to stay afterwards but the vacation plans changed and this location refused to reimburse or give credit (even with a change of plans/cancelation fee). I even tried to give more than 72hrs notice. I would highly avoid this place.

It was okay

Property was just okay. Major upgrades needed

Said we can check in early we get here at 9am and then had to wait until 3pm

Excelente!