Lovely hotel and surroundings, would happily visit again, especially got breakfast. The only let down is the gym is accessed via the pool, and overlooks the poolside which made for a not so relaxing swim with all the late teens coming and going. I think they must let non hotel guests use it aswell which let it down because of how loud they were jumping in and out the pool.

Staff

Staff were lovely. Room nice but Fold down bed was awful. Evening meal in Restaurant is overpriced (£45 for a very small steak). Breakfast good although coffee machine not working and hot stuff not refilled before empty. Complimentary drink on arrival a lovely touch.

Reception , staff , were excellent, Room was spacious and outdoor walks very pleasant

Although hotel was already paid for when a card was handed over to reception another payment was taken for the room by reception staff! When checking out this was never mentioned and I only noticed due to being overdrawn on my bank account. When I informed the staff of this they stated they were sorry and a refund would take upto 5 working days. I informed then I wasn't happy and I have contacted the hotel twice in regards to this however they have never replied. Absolutely shocking customer service from the hotel and management and little to no correspondence from them at all afterwards.

Has everything you want or need. Excellent staff, services, food, spa. Cannot fault whatsoever. Cannot wait to return

great

Excellent staff from before check in and all through our stay, Gareth especially, the way he is always on the ball, if needs be the jacket comes off and he will serve behind the bar. All the staff blend together without a glitch. The same menu for three consecutive days was a big let down! The room and house keeping was perfect.

Nice atmosphere and good service.

From arrival to departure the staff were so friendly and helpful. Nothing too much. The rooms are lovely and the food fabulous. A truly wonderful vibe.

The staff were very friendly. It’s was also a relaxing venue. The views from the Hotel were beautiful. The town is lovely and only a short walk. The room was nice and the shower/bath was very good. The breakfasts were excellent. We ate in the hotel on one occasion and the meal was poor and seriously over priced.

Everything was superb

Great location, excellent pool and sauna. Staff very friendly.

Beautiful room, hotel and settings.

We booked for a long weekend in December and had a lovely break. The staff couldn’t be more helpful, from welcoming us at reception to chatting at breakfast. The hotel is beautiful, and our room was immaculate. We had dinner at the hotel and thoroughly enjoyed the food, not to mention the attentive service. The hotel grounds are outstanding , with the River Tay running through. We will be back.

Hotel and the room were fine. The staff were friendly and welcoming. However the pool was closed and that was the main reason we booked for the kids. In addition, the food at dinner was extremely poor (in fact awful) and waiting 2 hours for the main course to arrive was unacceptable.

Incredible hotel nested in the middle of nature. Everything about it is amazing. Expect an expensive dinner but that was expected given the quality.

Better communication should be expected regarding swimming pool closure. Value for money of restaurant (for dinner) is questionable. Expensive and quality of food was variable across our dining group. Service slow and waiters were, at times, over familiar. We had booked dinner for both nights but cancelled second night and had a better dining experience in Dunkeld itself.

The hotel is always welcoming. We stay here when visiting friends twice a year and never fails. The staff are lovely. Thanks

Staff went above and beyond to be helpful. Amazing venue for a wedding. Stunning hotel, great amenities. Breakfast was delicious and all the staff were fantastic.