Rating & Review Keseluruhan voco St. James by IHG

良かったです。

Every single person we encountered in the hotel was extremely hospitable. Had a great stay. The only negative was the pool. I was really small, and was cloudy...over chlorinated. Would definitely stay here again. In walking distance of downtown and the French Quarter.

I waited 20 min in the rain waiting on a porter to assist with my luggage while they assisted others that came after i had already checked in. Room was tiny. Little room to walk around the beds to gain acces to the small bathroom.

Very comfortable, nicely decorated and great service. I added the breakfast for the stay and it did not disappoint. Great location too. Parking was an issue. Didn’t want to pay for valet at $53. a day. We parked across the street parking lot and saved a little more. Plus street parking is free on Sundays.

Thank you to Ms.Kentrell, Charles and Shawn. They were very helpful and made my trip even more enjoyable. And Taj was very helpful as well. Great recommendations!!!

Overall it was average, hotel staff and manger were very nice took care of any issues

The room was too hot and would not get cooler

The property was very vintage and felt like a French hotel. Its dated and could use upgrades. Vintage does not mean old and worn. The tabletop on my balcony was chipped away. The view faced other buildings so no excitement there. The rooms were not cleaned thoroughly. We found a wig in the bathroom and a used coffee pod in the coffee maker. The second day a bottle of spic and span was left in the room. I could not tip the maids. There was also a loud whining noise the pipes made after we showered that was annoying. The pool was uninviting as its outside and got rained on daily. The furniture was wet, garbage overflowing and bark covered the stone patio. It looked gross. For our inconvenience , we received drink and breakfast vouchers. The bar tender was friendly and poured a nice drink. The breakfast was very tasty and satisfying. The lobby was cozy. Herb in engineering was superb. Very friendly and helpful. Taj at the front desk was very kind as well. Lastly, the concierge was efficient. He booked our ride back to the airport and held our bags. It was in the business district and walking distance to just about everything. There was an adjacent steakhouse that I did not try. I probably would not stay again mainly because the hotel could use an overhaul and is nit worth the price.

Very clean, personable New Orleans stay. Beautiful room with a great balcony

Loved my stay at VOCO! So convient to food and bourbon st. The property was beautiful and clean.

Great staff, great location but water wad lukewarm at best in shower

The front desk was so friendly and nice. The room was humid and the hallway carpets were dirty. The place was a little musty smelling but nothing terrible. The bathroom fan didn't work so there was a bit of mold growing in the shower. You could control the AC but it didn't pull the humidity out of the air and no way to get fresh air into the room. The bathroom sink was missing the drain cover and you could see the gross inside of the pipe with film on it. I told the front desk and they said it would be fixed but it wasn't while I was there. The front lobby and lounge room was really nice and decorated fancy. The hotel was in a good location for walking to the French quarter.

The guy from the night shift was very kind also the bartender on the morning shift the guy and woman were really helpful the whole stay really put me in a good mood the room was beautiful quiet and comfy thanks 💚

Great place to stay for 3 nights while attending Jazz Fest. Got the 4th floor room with balcony and loved the quiet and privacy. Would stay again for sure!!

This is an older historic hotel but I love that about it. The rooms are small but extremely clean and comfortable except there wasn’t a chair in the room so I had to go and find one the service was incredible and excellent and great hospitality. My only complaint is their selling point is the pool yet It’s not heated and it was the beginning of April so it was freezing cold. It’s super small but that’s OK but it was pointless if they weren’t gonna heat it. Great location.

The atmosphere and energy were amazing! The bed was comfortable and the bathroom spacious.

Central location and very accessible

Tajanae was so helpful with our checkin. The hotel is very clean and helpful. Perfect location for food, casino, drinks and entertainment.

noisy

Awesome hotel! Friendly staff.