Rating & Review Keseluruhan JW Marriott Hotel Lima

Great place

Wonderful stay! You get what you pay for. Best rooms, good quality service, and decent breakfast options.

Excelente opción muy bien ubicado y los cuartos muy bonitos

The view with the ocean in front of the hotel is really beautiful.

Lovely surroundings

Great modern hotel in lovely location. Fantastic facilities and food.

This time the service was different than usual. We did not receive any water upon arrival (other guests did) and we ordered a pick up from the airport (as usual) and there was no more bottle of water. Service was also different and not exceptional as usual. Something has changed. Upon checkout they did not ask if I had sth from the minibar. A week later they asked me to pay via PayPal as they could not use make the charge via my credit card. I also asked for an offer to stay a whole month in summer and they promised me to get back but nothing. Curious how the Sofitel will be as it is opening soon.

I had an absolutely fantastic stay at this hotel and would highly recommend it to anyone looking for comfort, quality, and top-notch service. From the moment I arrived, I was impressed by the warm and professional staff who went above and beyond to make my stay enjoyable. The rooms were spotless, beautifully designed, and well-equipped with everything I needed. The bed was incredibly comfortable, ensuring a great night's sleep, and the housekeeping staff did an excellent job of keeping everything fresh and clean. The hotel’s amenities were outstanding! The on-site restaurant served delicious meals with a variety of options, and the breakfast buffet was a perfect start to the day. The fitness center was well-maintained, and the pool area was a great place to relax after a long day. The location was also ideal—conveniently situated near key attractions and business hubs, making it easy to get around. Plus, the atmosphere of the hotel was welcoming and luxurious, making it feel like a true home away from home. Overall, this hotel exceeded my expectations in every way. I will definitely be staying here again on my next visit. Highly recommended!

Best hotel to stay in Lima, Peru. Centrally located and beautiful location.

the customer service was very weak

Hotel muy bien ubicado, excelente atención y muy cómodo

This was over the top for us! A real treat.

En este hotel si vale la pena lo que pagas

Good

Such a great place

LI servicio

Excellent service

Perfection!

Sehr schönes und sauberes Hotel mit Meerblick. Das Personal war enorm hilfsbereit. Herauszuheben ist Joshua an der Rezeption, der alle unsere Wünsche möglich gemacht hat. Die Zimmer sind ruhig und sehr schön. Direkt vor dem Hotel gibt es viele Einkaufsmöglichkeiten und sehr viele tolle Restaurants.

Excellent hotel and location. Only small criticism is that the service could have been a little better on the front desk. Communication and understanding of requests was a little challenging. Otherwise overall a really great stay and choice.