Very helpful staff when we had a few issues that needed attention - very quickly service. Check in was very quick eventhough the email advertising touts that if you fill out certain info ahead of time ( which we did) we could just "pick up the keys" which in fact is not entirely true since you still have to again give your passport and your credit card and some personal info. The food at brfst buffet was fabulous and so was food at Mafia next door ( not sure if its associated with the hotel)

Clean and good buffet breakfast

We didn’t have breakfast but all the staff were excellent the room was very nice the bar was excellent and the swimming pool was great Highly recommended 5 star

Good

Muy bien ubicado, caminando a 10 minutos de la estación de trenes, en una avenida contra tranvía, te lleva al centro histórico en línea directa. Muy limpio y personal amable.

Zimmer zur Straßenseite sind sehr laut. Hotel ist deutlich in die Jahre gekommen, Renovierungsarbeiten überall im Gange.

Absolutely fantastic hotel. Comfortable room, very quiet and cozy. Great breakfast buffet - variety of meals also for vegetarian/vegan/gluten free… Very helpful staff, friendly and always attentive. El Corte Inglés right across the street, easy access to railway station, city center and local airport. We really enjoyed our stay there.

1. O banheiro tinha cheiro ruim.

Excelente!

Staff was friendly took was clean

Una estancia estupenda

Positives: Freindly staf,clean hotel,good location. Negatives: Climate control did not work, hot in the room and inte the lobby. Uncomfortable beds. Loud street and traffic noices in the room, windows were not cancelling noice at all, Noice 24/7.

We had stayed at junior suite and everything was just perfect. Highly recommend!

Everything was fine, felt a bit corporate, but it’s a huge hotel so that’s expected.

La Habitación pequeña, la cama muy incómoda, el servicio bueno

Quarto espaçoso c/ bons armários e guarda roupas, banheiro lindo c/ bom espaço

Very nice hotel a little far from downtown but easy to drive around

Bom

room was dirty, bad smell in rooms and terrible hot rooms, no AC, the only good thing is the lobby, please stay away from this hotel.

Excelente localização