Rating & Review Keseluruhan Hotel Arhuaco

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The worst experience of my life in a hotel.

Hotel con todo lo necesario para una estadia tranquila en Rodadero, Santa Marta

The beds were like cement. I have back problems from military service. I am requesting a refund. We stayed one night and had to find another hotel.

Muy buena atención y comodidades

Deberían tener más variedad en los desayunos y también ser claros a la hora de pagar esos cargos escondidos, realize el pago total cuando reserve y cuando llegue al hotel me cobraron un fee del cual jamás se habló en la reserva.

good location

You can get everything restaurants; and the beach are close

Close to the beach and other activities in vacation

Excellent

Everything good

Buena

...

Amazing!!!

Excelente hotel, delicioso desayuno y lo mas importante, excelente servicio por parte de todo el personal, quienes son muy amables.

La estadía fue muy agradable, el personal muy atento, la comida excelente así como las diferentes áreas del hotel, la piscina en buenas condiciones y agradable para pasar un rato en familia

the room provided was not ready to be used safety due plumbing issues shower/toilets would not drain or flush properly. Time for check in and check out are not congruent as per listed in this site. Says check in 3pm but they would not assign the rooms as expected as first come first serve just at their own discretion making wait longer than 3. There’s a lack of consistency between the services listed and services provided as cleaning rooms, and checking out process for example checkin out listed at 1pm but they would enter your room at 12 pm .. which it’s rude.. if there’s this kind of inconsistencies should be mentioned at check in.. was not provided any information whatsoever. Also there’s no phones to reach the receptionist.. if any issues you will need to call them using your day which it’s a huge hassle when you are coming from out of Colombia.. I don’t recommend this place

Espectacular, el hotel muy acogedor, muy bien ubicado, la atención delos empleados. Lo recomiendo el 100%

Me habían ofrecido el servicio de mascotas y al llegar no me dejaron alojar y mi dinero no me lo han devuelto más los inconvenientes

Staff is friendly but some aspects was not good at all. Breakfast is a little bit unorganized Rooms has not refrigerator Common areas has not AC