Rating & Review Keseluruhan Holiday Inn Express MADERA-YOSEMITE PK AREA by IHG, an IHG Hotel

The staff from the desk all the way to the cleaning ladies was awesome really welcoming breakfast was good and and the place was chill and quiet

Nice clean and good pool . Nice staff

Nice and quiet, clean.Comfortable air conditioner works great

Estamos realizando un viaje en varios lugares y las dos mujeres que estaban a cargo del buffet de desayuno nos trataron mal el día de hoy domingo 22 de junio . Iba con mis tres hijos en ese momento ellos no tenían hambre por lo que agarré unos cup cakes para que se los comieran después . La persona encargada del bufete desde que llegamos estaba enojada y si agarrábamos algo rápido lo iba a limpiar enojada por qué estábamos agarrando nuestro desayuno . se paro a la par de la mesa a ver cómo comíamos . Luego cuando ya nos íbamos se empezaron a burlar de nosotros me parece poco profesional y ético que tengan personas de ese tipo . Cuándo son una cadena de hoteles importantes , estuvimos en Hesperia en la misma cadena de hoteles y quedamos encantados con el servicio, deberían seleccionar bien a su personal . La lavadora no servía no logramos lavar y tampoco lo solucionaron

Wonderful hotel clean quiet and well took care just not much to do or eat in the area around

very nice had a good half week stay,, i would go again

It was great. Room was fantastic and the breakfast was great.

Excellent place Thanks

The Housekeeping kept this Hotel spotless and smelling so fresh!!! They were so kind and willing to help! The ladies at the front desk were kind and professional! We felt very safe staying here!!! The location was perfect...Close to dining and shopping!

Great staff and very clean

Rats and mice running around in hotel and outside by pool area

Everything was smooth since check in time to check out time no issues at all & all staff members were friendly & welcoming. Enjoyed my stay there & will be back in the future!

Great customer service. Love it

It was ok.. bathtub to shower change was a loud grinding noise. Reported it to the desk. No bar soaps, preferable to pump soap, which was also broken. Wall Thermostat broken.

Liked variety of available TV channels. Liked variety of breakfast options. Did not appreciate people vaping outside my window.

Crystal was great, she was able to accommodate our change to our reservation

Nice place and very good service

The staff were very accommodating. The front desk was helpful. My room had a funky smell and she sprayed with some spray and it still smelled so she came back with a different one and that helped. The breakfast was delicious. They had a big variety.

Thank you for great service 😀 , Your Cleaningless is very appreciated and breakfast is very delightful 😊

Staff was awesome, clean, and in a great location