This is our third time at the property and while we do love coming here, the quality has begun to slip. Furniture looks more worn around the property and the service at the front desk is not particularly friendly, making it difficult to make spa and gym reservations. Additionally, the gym on site is pretty disgraceful. It’s in a tiny basement room with only two pieces of very antiquated equipment. A resort of this stature should take more pride in providing a fitness facility to guests in my opinion. The pool and bar staff could also be more attentive. Often they’re just standing around instead of helping guests put up umbrellas or asking if they’d like a beverage. Again, still a lovely place but easy things to improve to become the 5 star they seek to be.