Rating & Review Keseluruhan The Spread Eagle Hotel

Great location - friendly and helpful staff. Garden rooms are spacious and well equipped.

Lovely coaching inn with friendly staff

The staff at this hotel are great. All staff were helpful, professional and welcoming. Unfortunately, the hotel needs major refurbishment. The decorations are tired and worn, paint chipped, the heating is very wasteful and old. We were pleased that our room had been upgraded, but we had to be moved, as the heating pipes for the radiator in the corridor outside were situated right behind the bed, making noise which made it difficult to sleep. The staff were very helpful in offering another room, but the radiators are difficult to control, so we had to have a window open in the middle of winter. It is a shame that such good staff are working in a run-down environment that needs total refurbishment. You will find many little quibbles, such as bottomed-out chairs that need re-upholstering, just because everything needs overhauling. The location is excellent, right in the centre of Thame, with lots of great cafes, restaurants and pubs.

Comfortable room and all we needed but hotel is a bit tired and breakfast was a bit of a disappointment

Property was clean but needed tlc

Rooms especially toilet was dirty. Noisy outside from people drinking. No water provided in the rooms. Breakfast very standard.

The hotel and rooms were terribly run down. Badly chipped skirting boards, ripped wallpaper, absolutely filthy and worn carpets. No towels on arrival. No cold water in bathroom. Didn’t bothering staying for breakfast…

The ratings are low so we didn’t have high expectations. We only chose to stay here due to a family event nearby. The place met those expectations, but only just. Other than room size, cleanliness and bed comfort, the place is poor in every respect. Will definitely not return.

Room was comfortable, although dated. Unfortunately the hotel boiler was broken so no hot water in the morning, but overall it’s an OK hotel.

This is the 2nd time bed has been very uncomfortable. Both times mattress has sagged in the middle and this time sloped from one side of the bed to the other. The shower this morning was dangerous, it took a long time for warm water to come through, then became so hot I had to escape from the cubicle, flooding the area outside as I had to throw cold water from the sink over my back. I turned the valve fully to cold but after 10minutes the temperature was still scalding and dangerous. I was forced to use the sink to rinse soap from me (which is almost impossible to fully do) further flooded the floor which created a slip risk and I was forced to use all towels and floor mat to mop up.

The entire hotel was very tired looking. Our room was clean and functional but needed renovating. The window was stuck and couldn't be opened. There was no way of adjusting the temperature in the room Some of the staff were friendly but in general it was all rather impersonal. Breakfast was adequate but not that inviting. Parking was in a public car park behind the hotel and a fee per night was payable. It appeared that the parking fee was refundable for anyone who had a meal in the restaurant but not for in house bed and breakfast guests! We chose this hotel as we needed to be in the centre of the town and in that respect it was excellent. However we felt it was overpriced and would not stay there again.

Characterful coaching inn situated in this lovely market town. My room was large, warm, with a four poster bed, clawfoot free standing bath in my ensuite, and French doors opening onto the small garden. Excellent breakfast.

The room was huge, the roll top both was lovely and the bed was comfortable. We would definitely stay in the honeymoon suite again. Please put a hairdryer in the room.

The hotel is lovely overall, but the thing about older buildings is that they need a LOT of upkeep. The floors in the upper rooms are very uneven, so if you have any disabilities where balance is an issue, request a room on the ground floor. Otherwise, clean, relatively quiet and nice stay.

Decent Hotel for a couple of nights

The place is under re-decoration and unfit to have guests. No directions or signs to the car park which is down back streets, no one answers to phone to get directions and info, Floors creek all night along with the pipes and radiators. left at 5am as i couldn't tolerate it any longer. There is just nothing good to say

Loved the town and the people. Hotel is perfectly located. Hotel is also in need of some upgrades and they know it. Historical appreciation only takes you so far. Comfort is key. Replace the damned tubs with showers only. You could kill yourself getting out of that tub. Like baths?? Stay in London or go back to the 18th century. Loved the towel warmers.

Decent Hotel

We booked a suite at the Spread Eagle. It was excellent, very spacious, over two floors, which was good for me as I dislike sleeping on the ground floor. The bed was a super king, which is always a gold star as that's what we are used to at home. One of the most comfortable beds we've ever encountered in a hotel. The bathroom had a good sized shower and an excellent bath-wider than the normal hotel bath. I would have liked a little information in the room about the wifi, the restaurant, menu etc. We chose not to have dinner as we had visited relatives earlier and didn't feel we needed another meal. The breakfast was a little disappointing. It took some time to come-the waitress apologised for the delay-and when it arrived it appeared to have been standing for a while. The sausage was overcooked and one bacon rasher was hard. There was a good supply of coffee and plenty of bread and pastries. There was no fruit available. Overall we were happy with our stay and we will probably return as we visit in the area regularly

Dirty room but unable to move as fully booked with wedding reception. We did ask!. Shower did not work, no cold water from the bathroom sink. I actually had to clean the room of cobwebs and a spider which was clearly visible upon entry to the room! No room service on the 2nd day (when we were ourselves going to a wedding) so we only found this out when we returned at 12.30am. No receptionist on leaving so no-one to complain too either. Reception was rarely manned and when it was, staff were not too friendly! Young girl served us breakfast on B/H Monday was very pleasant though! We would not stay here again...and actually feel we have been robbed!