The staff were very attentive and helpful. The room was really clean and comfortable. The family rooms have two bathrooms which was ideal. The concierge kept our bags for us, even after check out, which was so helpful. Highly recommend.

Ótimo atendimento

The room was spotless, housekeepers and all staff were very friendly. Housekeeping was done daily. The amenities were modern and the towels and rags were brand new and spotless. I would highly recommend staying at this hotel

Great chocolate in the fridge each day!

Excelente ubicación a 4 minutos caminando de la estación den tren sobre Royal miles street. Cerca de todo y la atención y la habitación de lujo

Friendly and professional staff

Simplesmente espetacular!!! Gentileza , limpeza , café da manhã maravilhoso , localização , voltaria mil vezes.

로비가 너무 예쁘고 위치가 좋음

Every thing at the hotel was first class

Habitación impecable , calefacción insuficiente

Muy buen hotel súper lindo lo recomiendo al 100 % imagina caminar una cuadra y estás en la abadia y ves el Big Ben y el London eye. Excelente ubicación nos encantó una estancia muy corta de 2 noches pero sin duda regresaremos.

If you enjoy the hot water, this is not the right place for you. If you like to wash with freezing water or step on freezing bathroom floors or love the efficiency of a non-working AC system, then you have found a gem. That’s all.

He estado 5 veces en Londres y esta fue mi primera vez en St Ermits Hotel. Sin duda alguna en mi próxima visita me quedaré con ellos, Todo fue excelente , La atención del personal fue tan buena , se esforzaban por hablar en español , Todos fueron muy atentos , La comida deliciosa , la ubicación inmejorable, Las camas muy cómodas , Todo absolutamente todo estuvo maravilloso.

We loved our stay; the room was spotless and the service was exceptional.

.

The hotel and staff were lovely! Wonderful breakfasts and great location!

The hotel was clean, and the staff were exceptional! The location is in walking distance to so many attractions. This is a must stay!!

Disappointing bathroom. Looks like my grandparent's…

Love this hotel, has a very warm personal feel to it plus has great history to discover.

Unfortunately a couple things didn’t work in the room but staff was accommodating and we were well taken care of.