TOP NOTCH !! From the minute of check in to check out.
Very nice and flexible staff in reception. I arrived early and they managed to let me get the room 1 hr early, and I believe also an upgraded room, I had not booked with a balcony but my room was wonderful on 5th floor. Very quitet even though it was facing the street and overlooking the beautiful piazza. The AC was perfect and kept the room cool. Bed was super comfortable. Super clean room.
They let me also do a late chck out without any extra cost, super nice staff and VERY accomodating.
Location is very nice, loads of shops, restaurants and cafees around.
This was the best hotel stay during our travels for 2 weeks thru Austria, Switzerland and France.