The first room we received was unacceptable due to a severe marijuana smell, including in the hall. The second room we received were freezing cold (approx 10C). After two visits to desk we received a heater which when turned on blew a socket and we lost all power. Upon a third visit to the reception I received a key to third room. Didnt work in elevator. Upon a fourth visit I received a new key which worked in elevator but not in room door. Upon a fifth visit to the reception I received a master key which let me inspect the third room which held a comfortable temperatur. This room we accepted. WHen we then moved to the third room (which is in a separate building from the two frist rooms), we found a wide, brown 15 cm trace of feces along the front of the toilet. As we had now spent 1.5 hours to get a comfortable room I cleaned myself and went to bed. The staff was perfectly pleasant and accommodating but I am very disappointed in the quality of the rooms and hotel, and the cleaning. We were offered glass of wine as an apology but as I don't drink alcohol this was not of interest. I'm more or less shocked that this can be the standard of a Scandic hotel, a chain I've used many times in connection to both leisure and business
