Hotel muy promedio , personal de recepcion malo y decepcionante…

Todo muy bien.

La habitación estaba limpia y el personal es amable

Habitaciones limpias y el trato cordial

El hotel cómodo. Algunos detalles de mantenimiento pero nada que incomode la estancia. La atención genial! La concierge Benda excepcional. El restaurante Bogarts delicioso. La atención de Diana. Rey, César y Azuri. Sería bueno que quiten el menú de degustación y regresaran el menú con opciones.

Great view from room. Lunch at beach was good. Breakfast was ok. Not a fan of dinner food. Staff was awesome. Pool and beach great. Not really much in way of activities staff at pool. I really liked the place, but just know to plan on eating dinner out for me anyway.

Todo bien buena atención solo debería de tener frigobar en las habitaciones

Bebidas all exclusive, equis comida igual y forzosamente hacer reservaciones , la comida en unos restaurantes, fatales…. La verdad equis el hotel

La habitación limpia y el persona muy atento

El personal muy amable, habitación limpia y la comida muy variable y rica

Habitación buena, la atención es muy buena A la comida le falta variedad

Muy bien buenas habitaciones si lo recomiendo Algo biem

Todo estuvo bien, solo las amenidades del baño no había, el jabón de cuerpo líquido y el acondicionador no salía, la comida rica pero poca variedad, lo demás muy bien

Love Ixtapa beach, stayed at this resort, the room view (king suite ocean front) was spectacular for sunsets on the lanai, the room was dated, no minibar, or robe & slippers. The food was not good, staff seemed put out to seat you and selection was poor. Some drinks were okay but no evening lobby bar to enjoy after suppers, just plastic cups from the one pool bar. If you are looking for any luxury this is not the resort to go to. Sandscapes and Barcelo were definitely better food and drink resorts… Happy traveling, live and learn.

Poor meals

Nice facility with great ocean view from our room. Breakfast buffet was delicious, Make sure to try the omelette bar.

Siii todos amables y todo limpio

Habitaciones confortables y atenciones excelente

Treated very well by all the staff at Krystal! Spent a full 2 weeks there and had a truly wonderful time! Kudo's to Rafael, Selene, (Both Concierges) and Jaime in the Buffet restaurant. everyday a smile and Spanish lessons with our coffee! Location is second to none by the way in Ixtapa. Right on one of the most beautiful beaches in the world!!! Steve and Colleen Lancaster

our housekeeper was great the room was always clean the staff was always polite and helpful. The biggest complaint was the elevators, they were the slowest elevators I have ever been on. an did not work most of the time the stairs were much quicker but not the most convenient.