Rating & Review Keseluruhan Holiday Inn Express DERBY - PRIDE PARK by IHG, an IHG Hotel

Reasonable

Hotel room was very comfortable. Very clean. Service from staff and food selection in restaurant that was available was very underwhelming. I also paid for parking and have since received a parking ticket.

Awful night's sleep. Hotel was very noisy, from plumbing sounds everytime a neighbour went to the toilet to the sound of a generator outside running all night. Room was spotless and comfortable and the staff were excellent. Lack of sleep ruined the stay.

Great stay, comfy bed, ideal location for what we needed

Good location for attending local event

Holiday Inn Express never lets you down. This was the second time we were staying in one of their hotels and I can say that it is very nice and affordable accommodation with breakfast included. We only stayed pne night this time but I wouldn't go anywhere else due to the price and breakfast option. Nice english breakfast buffet, lovely staff,complimentary coffee and tee in the room (kettle included 😀) Plus there are loyalty points that you can get. Amazing and highly recommended 👌

We were a little surprised to get accessibility rooms. When I originally booked on line the site stated we could not accommodate three nights for two rooms. So I tried the next option but did not expect accessibility rooms. It was ok but we felt we had rooms that would better serve other clients that arrived that weekend. We are very happy with your staff who were both friendly and knowlegable. Excellent service.

Stayed for one night as a couple on a Friday. Hotel in general was clean and tidy, a few maintenance issues were spotted but nothing major. Reception area was nice and modern but the rooms and corridors were not. Rooms were old fashioned, poor AC, with low level specification. No USB points or modern elements. Our room and a very small double bed had a misaligned window that had massive gaps around its entire frame. Street noise was not great with motorbikes flying around at 4am! I now view Holiday Inn below a Travelodge, the quality is not great!

Lovely staff

Very handy for Pride Park, great value as always

Nice hotel , perfect location for my needs, great breakfast and bonus that it is included in the price

Noisy air-conditioning

Staff were excellent but the rooms were looking very tired and old. The shower bead barely warm and the whole bathroom was cramped. Worse of all the room was freezing cold even after I ramped up the heating fan to max. I booked 7 people in 7 rooms and they were all cold. Breakfast is adequate but not for the price we paid

Fresh, clean and welcoming. Room was fine.

The elevator is broken and there’s no idea of when that will be fixed. The tv in my room had lines going through the screen and the phone to my room didn’t work. Room 316.

The hotel was okay but I can tell why it is cheap because you have to pay £12 a day parking but discounted to £6 .So this is not good .As I would rather the correct price for the hotel to include parkingand They have 1 single lift that was Broken.So if you could not walk the stairs you had problems

Air Con rattled all night, even when switched off leading to horrible night sleep. Should have been aware of the problem and fixed.

Our stay was lovely as always, great staff comfy room and great breakfast 10/10

Great staff, good value, perfect for a weekend away match.

Very helpful polite staff. Room looked very nice.