Was easy to locate, friendly staff, lovely room. Would certainly recommend to stay their before flying.

Not much to say, sorry. We arrived late after 2 flights and all we wanted to do was sleep. Reception was great and they dealt with us very quickly.

The pictures are a bit deceiving for this place - my room was quite dated and smelled musty. Room service prices seemed like I was at the airport. However, the staff are lovely. Linens were clean and comfy and nighttime was quiet.

Traveling with our two kids and asked for two rooms close together - ended up at complete opposite sides and had to go back to front desk to have rooms changed. The rooms were clean and the bed was comfortable with a nice duvet. Was not able to locate any USB charging ports anywhere, which seems odd, especially at an airport hotel. Had a nice dessert at the hotel restaurant for our daughter’s birthday; they were very nice and brought her a free dessert with a candle and Happy Birthday on the plate; however, service was quite slow. No free shuttle to the airport, but apparently that’s standard at all the airport hotels

Room was clean, staff friendly, good wifi.

Great breakfast.

It was fine

Menciona que incluye transporte desde y hacia el aeropuerto y NO ES CIERTO, hay que pagar un shuttle “hotel hoppa” como toooodos los demás hoteles de la zona, así que no sw dejen engañar por esa “diferencia” con el resto de los hoteles de heathrow, en todos es lo mismo.

Large hotel, interior a bit dark. Long walk to lift/ room, friendly, nice restaurant,

Safe and convenient. A great hotel for my single daughter and her friend to stay the night before a flight out.

Great place

Clean room , amazing staff easy parking

I can fault it … staff helpful , polite and kind Room clean and very comfortable Good transport to the airport

Ideal as a location prior to, or following a flight. Excellent facilities rooms and friendly staff particularly in the restaurant. Very much recommended.

Good value, Hoppa bus right at the door for easy commute to airport

Excellent stay, lovely breakfast, clean and comfortable room, great pillows

This hotel is very dated and needs some TLC. Staff were very nice and accomdating. They have a private transfer to the airport for 21 GPP vs the Hop on Bus at $7 GBP/person and will drop you off in front of the terminal. We liked that feature.

If I could give negative stars I would. First off when we got in the room, there was a lizard inside the bathroom. When staff came in to see they killed it and left with part of the tail on the ground moving. Horrific. When we went downstairs to request a different room the charger port station wasn’t working at all. So went back to request another room. All the rooms they gave us were old and smelled funky. The person in the front tried her best to help but I would’ve appreciated a room upgrade considering the situation. Terrible experience will never go back and do not recommend.

Great value for money airport hotel. Easy and quick to travel to and from LHR terminals using London buses. Although slightly old fashioned, it is perfectly adequate for an overnight stay if flying out early of transferring overnight.

Gracious staff. Clean & comfy room. Easy to get from Heathrow to the airport using the Hotel Hoppa bus (6.8€ one way).