Food at restaurant was very nice. Check in easy. Staff very friendly

Clean, comfortable, spacious room with adequate amenities. Nothing in the minibar was free however, not even the water.

Clean room and friendly staff

The room was large and very clean and modern. Front desk staff friendly and knowledgeable about the area.

The staff here are so helpful and friendly. This was our second stay and we enjoyed it as much as the first. The showers in some of the rooms have a glass panel to the bedroom or are open to the bedroom so may not be everyone’s cup of tea. If you want a bathroom closed off from the bedroom check first! The toilets always have a door though!

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I have been a client of this Canadian chain of hotels for more than 20 years. This was my last stay with them. We had a terrible experience at the restaurant for breakfast on Easter morning. First, the staff forgot to place our order. After more than 30 minutes of waiting, we managed to draw someone's attention. After another 30 minutes of waiting, someone finally showed with the wrong order. When we indicated that this was not what we ordered, the young waiter started arguing that this is what they had for us. We finally left the restaurant without having breakfast. When we told the front desk about what happened, the person in charge mentioned that the restaurant was operated by a sub-contractor on which the hotel had very little leverage. There are many nice hotels in downtown Montreal. The sad thing is that Le Germain is not one of them anymore.

We had a very comfortable stay at Le Germaine. Staff were super friendly and helpful. A great stay!

Very comfy beds and friendly staff

Everything was great.

Tasteful modern hotel with thoughtful touches and incredible location, food, and amenities.

Perfect

Beautiful property with everything you need. Excellent, friendly service.

Great property

Clean room, clean hotel. Employees are very kind!

Great location, chill vibes, friendly staff, good sleep.

Stay here often, highly recommend.

Well placed, shops nearby, great staff

The expérience was seamless. The room was very quiet and clean.

Très bien situé et tout était parfait. J'y retournerais sans hésitation.