Rating & Review Keseluruhan Hôtel Mercure Paris La Défense Grande Arche

Stort fint rom for handicapped. Lyd fra undergrunnsbane forplantet seg i rommet. Aircondition ville ikke hotellet sette på kjøling når det var 29 grader ute. Vaskepersonalet tok privat kort ut av strømbryter. Fikk det aldri tilbake. Vanskelig å sove på grunn av støy og plast under sengetøy (tisseunderlag). Ingen stekte egg og egg måtte man koke selv ( og passe på) ellers grei frokost.

Generally good value and I would stay again. Perfect location for Paris sight seeing as RER next door and La Defense within walking distance. Only gripe was I picked the hotel as it says it has a restaurant and thought we’d prefer that after a day site-seeing. We went for the weekend and not only was it closed but on the Sunday all the restaurants surrounding the hotel are closed. It was crisps and biscuits for dinner, not what we expected for a night in Paris! Breakfast was lovely though.

Beaucoup de bruits et chambre trop simple pour le prix

Annulation non prise en compte 135 euros dépensé pour rien . Absolument pas eco responsable pour nous

It was fine but expensive for the standard of the room and service. Area under shower unit had not been finished and very noisy due to construction work and the metro.

parking is main issue for me, expensive and have to waiting for valet

The only good thing about the hotel was only one minute from the metro. Staff were not friendly at all , specially the tall African girl at the reception, house keeping were very nice. Breakfast was ok and during the weekend not much to offer .

Good transport links to get around

The stay here was fine. The staff were great and the room was functional. The lobby is also a nice area to chill. The room was also fine. However, I was on the 5th floor and could hear and feel the metro running underneath the hotel every couple of minutes making the room shake. Also the room layout is slightly weird and the deck needs a bit of an update. The room was definitely well used.

This hotel is about a block away from La Defense area which is amazing after a show. The room was nice and clean. My biggest issue is the bed was 2 twins put together and there was very thick Velcro running against the bed. There was no way to sleep comfortably. That bed is terrible and should be thrown away. Otherwise staff and room was great for after a show stay.

Station RER À au pied de l’hôtel. Personnel accueillant et gentil.

The receptionist inta was really kind and helpful .

Hotel difficile a trouver même si il est à 20 m de la bouche de métro, on s'oriente très facilement sur la résidence géré par l'hotel Mercure, qui posséde un panneau et non l'entrée de l'hotel qui elle n'en possède pas. l'entrée du RER proche on entend un peu le passage du RER même au 5ème étage, mais cela reste acceptable. personnel super gentil et attentionné

Ok dans l'ensemble. Mais pas mal d'attentes pour avoir une chambre.

the room didn't look like the picture at all, while I thought I paid more for this

Neutral

Ok, aber keine 4 Sterne. Qualität - Preis nicht gerechtfertigt.

Il n’y avait pas d’eau chaude lundi matin, donc impossible de prendre une douche. Pour un hôtel de ce rang , C’est difficilement admissible.

La proximité de la gare RER est un peu bruyante, jusque dans les chambres.

For a 4 star Mercure hotel disappointing quality and amenties