Clean room

Everything is always good at the Hilton in Croydon-Staff excellent and professional

Room was very clean, safe very polite, only down fall was that spa had to be booked in advance for an additional cost, so I didn't get a chance to use it, and it wasn't mentioned at check

Enjoyed our stay. The only negative point is paying £19 a day for parking

Clean room and curteous staff. My only complaint was that parking costs are expensive, considering that the hotel is outside Croydon Town centre.

Clean room and excellent staff. Very courteous.

Great room, price, location and decent parking

All staff everywhere extremely friendly and attentive, very clean comfortable room. No complaints at all

Mooie kamers, vriendelijk en behulpzaam personeel. Goed ontbijt.

Yaz was fabulous!

Staff is welcoming Room is warm Sauna is good, think it needs soap refill

Amazing hotel with brilliant facilities!

Really disappointed. I booked a deluxe room which I’ve stayed in before. You used to get a facecloth, individual toiletries, a bath robe and free water in the fridge. This time none of these. Apart from A walk in shower instead of a bath, what differences are we paying for?? I also asked when I checked in if it would be ok if I stayed until 12pm instead of 11am and that I was happy to pay. The man at reception said it would be fine and complementary. Unfortunately it appeared he hadn’t written this on my room, so at 11.10, the staff were ringing me to say I had to leave. I tried to explain that I’d asked to leave at 12pm/ but to no avail

Main reception foyer and the lounge area was appealing

Amazing stay

Nice clean hotel, comfy bed, great shower. But please can you provide water for people staying in a four star hotel and arriving late. Makes such a difference and can’t understand why some Hilton hotels do and some don’t.

Lovley upgraded modern room. Bar and lobby didn’t feel cosy. Menu limited . Didn’t have any Sauvignon blanc - could only end of what was left on bottle. A bit pricey for what was pub food at best. Curry wasn’t very hot temperature.

Clean, nice decor and staff were really friendly

The room was very clean. The heater didn't work, but was swiftly fixed. The bed was massive, comfortable and cosy. Irina(Erina) shone and looked after us to an excellent standard. Breakfast was superb

Staff are polite & fiendly. Room was spacious & bed very comfortable