Rating & Review Keseluruhan ibis Mulhouse Centre Filature

Zimmer und Bad eher klein und einfach eingerichtet. Zimmer schon etwas verschlissen. Bei Ankunft roch das Zimmer nach Abfluß. Erst nach Lüftung war der Geruch weg. Lage unspektakulär. Hotel mit Parkgarage. Frühstück war für den Preis ok.

its an okay hotel , not vert clean rooms, they can do better in term of cleaning and amenities

Chambre confortable, dommage que le service de restauration n’était pas au rendez vous comme annoncé. Merci au personnel pour avoir voulu pallier au problème. Parking sécurisé en plus du prix. C’est appréciable.

A door immediately below our room slammed shut and bounced back and forth every few minutes until well after midnight. It started again around 5am. Though clean, the room (108) was very small. Nice staff.

Hotel is in an ok location but the rooms are as small as cupboards so no comfort in the room.

Staff at the reception did not speak any english, they tried to communicate with google translator. They were all extremely rude and unprofessional. We were traveling with a 4 months old baby, requested a baby cot in advance and also called them on the phone. When we arrived there was no baby bed in our room, we requested it again. They said they only have 2 beds and 4 babies in the hotel so they are unable to provide one. They said they don't care where our baby will sleep and were extremely rude. At this point it was around 7pm and too late to find another hotel. After speaking with several people they brought a bed from another hotel around 8 pm. Baby had to go to bed too late. The bed was without a proper mattress or bedsheet, and the top part of it was missing. I requested it the next day again, spoke with 5 different people, all of them were rude. At one point the receptionist called someone on the phone and gave the phone to me, the caller said she is not responsible for this hotel and cannot help. Then someone arrived, supposedly a manager, who came to talk to me. His english was bad, did not introduce himself, did not apologize for the staffs behavior from the previous day. It could have been anyone, not a manager. At this point I just gave up any communication with them. I used several beach towels as a mattress for the cot. The room doors are super noisy, and the silverware was dirty every day.

Nous avons passé juste une nuit, réceptionniste très agréable, parking pratique

Obsolet

Für drei Personen war das Zimmer zu klein. Konnten uns im Zimmer fast nicht bewegen. Sehr kleine Zimmer

Personnel gentil et souriante, accueil chaleureux. Par contre la chambre etait petite, tres vieille et tres délabré. Vu le prix et le niveau moyen d'autres établissements Ibis je trouve ca inacceptable.

room to small

Super hjælpsom betjening og god service. Vi har boet her før og kommer gerne igen. Rimelig pris og god morgenmad. Tak Ibis 😊👍

Zustand und Zimmereinrichtung eher 2*!

We kregen een kale ongezellige kamer op de begane grond. Er lag buiten veel afval onder het raam.

Overnight stay for us , clean and comfortable

Das Hotel ist solala, für 1 Nacht machbar. Es fehlt an ziemlich allem und die Mitarbeiter sind völlig überfordert! Vorallem das Morgenessen war liederlich. Es gab so gut wie nichts am Buffet, siehe Fotos!

Bien

For business during the Week perfect. Great private parking area underground. Quick service and very good breakfast.

Nous avons eu le bruit de la clim de tout l hôtel!! Des gens ont demandé a changé de chambre mais le bruit était toujours là! On a demandé à ce qu un technicien vienne rien a été fait!!! Ce bruit empêche de dormir il fait un bruit sourd ds tte la chambre cest infernal heureusement que les réceptionnistes sont sympas et on essaye de trouver une solution mais ils ne peuvent pas réparer une clim alors qu il y a un corps de métier pour ça!

Chambre vieillotte avec une isolation acoustique indigne d'un hôtel de la gamme ibis.