Awesome. Love it.

Check in was super fast, room was clean and comfortable. Bed and bedding was perfect!

Great place.

Hotel is nice, located in a very convenient location. Fitness room is great. Confirm with the staff about the AC working and the room having a smoke detector installed.

This is a fine option if you need to stay near Whyte Ave or the university but it has its issues. Noise from Whyte Ave is LOUD and their air conditioning is old and often either not working or not operable until late summer.

Honestly the location of the hotel was the only good thing about this experience. The parking situation was terrible, especially having a large truck. And the staff didn’t help what so ever with it. They didn’t seem to know how to do their job properly, it was very unprofessional and rude. The room had no ventilation at all and was about 30 degrees, one of the windows wouldn’t open and was broken. I would not recommend this hotel unless you’re staying for a short amount of time or just want to be in the surrounding location.

Great location, close to a variety of food establishments and relatively close to retail locations such as Staples. Only hiccup was the time it takes hot water to get to showerhead (older buildings). Otherwise staff were great and hotel is well maintained.

Centrally located but in a bit of a sketchy area. No restaurant on site. No streaming service. Parking is great.

The hotel is dated and the rooms are comparable to a Ramada or Best Western in terms of comfort. We got a thin blanket sandwiched between two fitted sheets, there was no fan in the bathroom and the shower had little water pressure. The parkade and the stairwell leading to the hotel are absolutely filthy and disgusting. This hotel is also on a very busy stretch of Whyte Ave, with several clubs and bars in the area, so it is very busy and loud, especially on the weekend. All night, tuned cars and motorcycles were revving their engines and show boating up and down Whyte Ave. We usually sleep with the windows open, but that was absolutely impossible due to noise. There were also several parties going on in different rooms around the property. The fire alarm went off at 2 a.m. and it was a real treat to wait outside during bar close to be able to get back into the room. Great location if you come to party, otherwise I would avoid it. The price is way too high for what you get.

Clean comfortable and location great for medical appointments

Overall a good stay. Staff were excellent. Parking was pricey and the lot was somewhat sketchy in terms of people there on the weekend, however nothing happened to us or our car. Room was clean and well appointed. Location on Whyte was 5/5 with a bustling night life and plenty to do and see on foot from the hotel. Main complaint: Room was way too warm and there was no way to cool it down. There was a letter in the room saying that the AC is turned off all winter (and apparently spring as well) and to shut the thermostat off to stop the fans from blowing heat into the room, but otherwise, if the room is too warm, sorry about your luck. We opened the windows through the day, but had to close them at night as Whyte is very noisy street (more on that later). When the desk kindly asked how our stay was going we told them it was good, except the room was too warm. They essentially repeated what the letter said. An offer for an oscillating fan or anything to move the air around would have been the right response, but no luck there. We did see a staff member with a fan on our second day. I suppose we could have asked, but it was too late by then. As I mentioned, the location on Whyte was great but along with that was a lot of noise from the street with an endless parade of cars showing off their altered exhaust systems. I'm talking at least a dozen or more per hour.

I had an issue with my room and the staff bent over backwards to sort things out for me in a very speedy fashion. All the staff except one were utterly fantastic. They were super friendly and made me feel valued as a customer. As well…I forgot a couple items in my room, and when I contacted them about it, they were again super friendly and followed up to let me know they’d found my items and where they would be kept until I could pick them up when I’m back in Edmonton. The desk clerk on check in seemed to be ‘phoning it in’ but gave all the info I needed. He wasn’t rude, he just lacked enthusiasm. Location is also fantastic and I would not hesitate to book there again.

I stayed for three nights. The room was clean and quiet. The lobby was under construction at the time. I appreciated the covered parking.

Great stay. Very conveniently located hotel. I did receive a parking ticket even though I had communicated the information to hotel staff and parking was included with my stay. The staff was helpful and said they will fix the error.

Buffet breakfast had more then enough choices for most diets and tastes,

Very nice breakfast but because I did not read the Expedia fine print it was not included in the price. The stairs/walkway from parking garage needs some cleaning snd painting,

This hotel is only for those wanting to stay on Whyte Ave, stayed here two weekends in a row and both rooms were lacking (bedding, broken coffee maker, hole in the shower wall, etc). First room was very clean but second had what appeared to be blue toothpaste on the floor and vanity. It was cleaned up with a facecloth but not what you want to see in a “clean room”.

Very pleased with the early check-in! Lobby was comfortable, rooms were clean. Great location in Old Strathcona and not too far to University of Alberta. Would stay there again.

Breakfast not included

Clean room, nice lobby