Funcionarios

Os recepcionistas do hotel são muito gentis. Tivemos um problema com a pessoa do bar que não gostou da atitude do meu filho em procurar um banheiro na recepção sem perguntar ao funcionario. Foi rude em seu comentário e isso criou em nossa família um sentimento ruim. Mas desejo fazer um elogio ao pessoal do café da manhã. Muito gentil e prestativo o atendimento. Nota 10.

Excelente acomodação e café da manhã.

Tutto ok grazie

Staff are very helpful

O quarto passava luz do corredor por baixo da porta.

Kamer heel klein. Ongezellige lobby.Niets mis met personeel of netheid.

Muy bueno el desayuno, jugo de naranja natural, y variadas opciones para elegir, incluidos los pasteles de Belem. Ponen 1 botella de agua cada 2 dias. Varias toallas y pantuflas. No tienen restaurante propio, por lo que no hay room service, tampoco tienen plancha ni tabla para planchar en las habitaciones, hay servicio de lavanderia, pero es externo

Bel hôtel extrêmement bien situé à Belem moderne, personnel à la réception très accueillant bon buffet

Café da manhã delicioso!

Lovely hotel in heart of Belem. Room was clean and comfortable, great breakfast included.

Great staff and excellent location. Outstanding breakfast. However, the room and bathroom fell very short. There wasn't a single electrical outlet!! The shower did not work, and the bathtub was so high that I almost tripped when stepping out, even though I am six feet tall. A shorter person would be very challenged. Despite all the positives, these few but consequential negatives soured my stay and I would not recommend this hotel to anyone who expects the basics like an electrical outlet and a safe and working shower. When I mentioned these issues at checkout, they acknowledged that my particular room had issues - so they knew this room was problematic. When I asked why I was given this room instead of one which did not have these issues, they gave me an amusingly ridiculous answer: "because some guests do not notice these issues"! They admitted that there were other rooms available.

Very friendly and accomodating prrsonel. Excellent breakfast

Lovely mid-century architectural gem in the heart of Belém. Perfect location for walks in the park, and art museum. Great staff

Tolles Personal

Helpful staff; great for site-seeing.

A very nice tidy Hotel, very central for traveling around Lisbon.

Very friendly staff , excellent lication

The best thing about this hotel is the location. It’s right across the historic St Jerome monastery and walking distance to pastais de Belem and national discoveries and Belem tower. That’s the only reason why we opted to book this hotel. However, book somewhere else. Wifi here is extremely poor! The worse I’ve ever seen. Reception welcome is cold. Water is only free for one night. We booked two days in a row, the only redeeming feature of this place is the friendly Portuguese breakfast lady. The breakfast is also good and filling. It’s not old people friendly. I’m talking about the bathroom. Someone could easily slip getting out of the tub and hurt themselves. I’m being honest here not trying to be rude.

Front desk staff was very helpful answering our questions and very friendly.