Great location at the mall literally walking from the lobby into the mall!! Amazing staff, clean and quiet and we felt very safe. The restaurant there for guests only is a bit pricey but definitely enjoyed the complimentary drink from the bar. Check in/out was super easy, a secure parking lot left is worry free during our stay as we totally enjoyed our room with a great view of Orlando. Five stars ⭐️⭐️⭐️⭐️⭐️

Equipe de atendimento maravilhosa. Hotel muito bem localizado no shopping Flórida Mall, gerando muito comodidade. Quartos limpos e confortáveis.

Great stay, clean and sleek. Great customer service.

There are plenty of food options and shops nearby because it is located at The Florida Mall. There was a breakfast option available at a price. We ended up driving a couple of minutes to an IHOP nearby. I booked the room last minute as we were attending an event in the downtown area and were also going to be be checking in very late. I contacted the front desk by phone and they assured me that the reservation would not be cancelled. The staff was very helpful and friendly. Check in was a breeze. Room was clean and comfortable. My only concern was that I noticed some debris on the carpet in the hallway on our level as we walked to our room. I would book this location again.

We had a great time.

Room clean much better bed than last time.

Personal servicio y localización

great

Couldn't check untill 4pm. One small bottle of soap for 3 people and it was never replaced.

My best friend and I just stayed here for the weekend and it was great! Everyone was very nice and it was clean. Would definitely stay here again. Thank you!

Clean, quiet & comfortable.

Place was extremely clean and very convenient as it’s attached to the mall. Also gave us two drink coupons for the bar or the Starbucks. Very good security as you can’t even use the elevator without your key.

Everything was on point, the staff was welcoming and courteous, room was clean and comfortable to my liking and above all loved the security put in place the hotel. Next time will definitely consider coming back to this hotel

The staff was fabulous! Took very good care of me, especially the bellmen. Mo is a superb service provider. There was another gray haired bellman that assisted me as well during my stay he was so friendly and helpful as well. The room was quiet and very clean and well appointed. Being right at the Florida mall was a great way to spend my time, and plenty of different food locations- something for everyone. This is my second stay at this hotel and I will in the future as well.

It was just okay. The bathroom was not updated at all they need to take all tubs out of hotels and put showers. The tub has a permanent stain and rub that’s disgusting bleach can’t even get it out . Would not stay here again. The staff was amazing though!

Yes, this hotel is connected to the mall.

The room was smelly with smoke. The hotel hot jacuzzi wasn’t working which was the main reason I chose this hotel. Too much lies and sorry

Clean bed sheets, easy parking, strong water pressure;)

Everything was great no complaints

Clean room great experience