The roomwas fantastic and the staff were were very friendly and always willing to help. The view from the room was outstanding.

We had a fairly nice room, suite type with. Humongous soaking tub, but the bathroom ceiling was covered in mold. Had a great view of the ocean. Hotel lobby looked like a thrift store, very cluttered and dirty.

Super convenient location - great staff!

The view from our room was amazing!! And the hotel location is in walking distance to so much. Staff was so nice, helpful, and very accommodating. Beds and pillows were a little uncomfortable.

Nice hotel in Kapa'a. Staff was very helpful. The room a great size with oceanfront view. Pool very nice. The staff lent out bikes, beach chairs dvds and beach towels. Home made treats to greet you. We had a lot of trouble with the wifi not working. The front desk said they were changing carriers. Basically didn't work half the time.

The hotel is old Hawai’i and we like that, but it definitely could have been a lot cleaner.

The bathroom was a little run down

The location was great. The staff is very friendly and warm. The hotel offered beach towels, chairs, coolers, umbrellas, boogie boards, etc. All the rooms are ocean front and the view was lovely. Now for the bad.... The rooms are is disrepair. Very old and outdated, very dingy and dirty. Stains on the bedding, dust and grease over all of the furniture, towel bars falling off the walls, ant traps and rat traps everywhere. The mattresses were horribly uncomfortable, with dents and springs poking through. It was uncomfortable to touch anything in the room due to how dirty things were. The AC unit had black mold growing inside (the cover was broken so we had full view of the inner workings). We were not able to use it, and my son had respiratory symptoms every time we returned to the room and all night. Our room was right in the middle of four rooms who were all traveling together. So each night they would gather and roam back and forth between the rooms, loud and intoxicated and late into the wee hours of the morning. Then, the cherry on top - the fire alarm started malfunctioning and was beeping constantly from friday until we checked out monday. And the alarm was directly outside our door. It went all night long for 3 nights. we got no sleep. We were told there was nothing they could do about it. No offer was made to move us to a different room or discount our stay or compensate us in some way for this awful experience. We will not be returning here.

Staff was awesome. Home made banana bread, a gift of a calendar & box of Hawaiian chocolate. Georgeous view (lake view rm), comfortable room. A little dated, but clean & everything worked.

A+

Great room for the price - perfect location. Will rebook if I come back to Kauai.

It was a great location and a pleasant stay. Rooms could be a little cleaner but staff was very accommodating when our a/c quit. And they were very easy to talk to and meet all of our everyday needs.

Spotless and right on the water

The staff and the view is just amazing

There were a lot of stairs and no elevator in our building. Access to everything, including the restroom near the front desk, required code access. Drawer space was sparse, and the huge closet came with only 4 hangars. The shower chair was too large to fit in our shower.

Staff was very friendly and accommodating. Easy to walk to food trucks and other restaurants.

Beautiful view right next to the water. We even saw dolpins in the distance. Loved being in Kapa'a and close to walking to other places to grab food from. Being able to borrow bikes to ride on the bike path was awesome as well. The hotel had a great homey vibe to it that I loved. Everyone working there was super nice and down to earth too. I really enjoyed my time here. As long as you're not looking for a super fancy place to stay, I think this is an awesome place to stay for a good trip in Kauai. The pool is awesome as well. I truly enjoyed my time here and would stay here again in the future. Even better in person in my opinion.

Clean and a footsteps away from great snorkeling

The hotel has a great location on the water with a small accessible beach and ready access to a nice walking/biking path. However, the room we stayed in had a strong odor of sewage, had a fan that only worked if the lights were on and the a/c unit did not work. We had a nice balcony and left the door open to air out the place; only problem is at night we had to close the door to avoid the bugs. By the time we realized the extent of the issue it was too late and when I reported on check out I got the sense that this was not a new complaint. It would be great place but desperately needs some renovations/TLC.

The bathroom is in need of refurbish, nice people