As is the way of London, I stepped off the bustling Earl's Court Road into a typically beautiful, leafy Square. As soon as you enter the hotel, you feel you're in a welcoming home - beautiful decor throughout and the property is obviously well and carefully cared for. My room on the top floor (there is a lift) was very comfortable and even had its own little veranda with an artificial grass lawn! House-keeping was impeccable. Like the rest of the hotel, the room had the atmosphere of a real English country home and I really enjoyed being there. The continental breakfast buffet was excellent, served by helpful and friendly staff in a beautiful dining-room complete with a glass roof. I shall certainly use this hotel for future London visits and I couldn't rate it more highly. The only suggestion I'd make it to provide a real 'paper' version of the room service menu, as it only seemed available via a phone scan facility - this might put some people off bothering about using room service?