The front desk folks were nice & accommodating. The house keeping staff did not vacuum my room for the entire 5 days we were there. On my 4th day at 3:45pm I called the front desk & explained that the room had not been cleaned, no clean towels, the trash not removed. When the staff member came I happened to be there. She slipped a post card under the door stating "Sorry I missed you". What do they need me there for to clean. I opened the door and she happened to be talking to the women next door. I said I am her & my room still needs cleaning. Her response was "oh - can you just put the trash cans in the hallway.... I said "No - I'm on vacation & your coming in to clean anyway!" She never vacuumed, cleaned the bathroom. I did let Erin at the front desk know when I was leaving.