Rating & Review Keseluruhan Country Inn & Suites by Radisson, Dahlgren-King George, VA

I don't understand how this business is still open with such terrible customer service !!! We are not demanding and we don't like to leave bad reviews, but this hotel was by far the worst we have experienced so far !!! The rooms smell like MOLD and are very DIRTY They offer breakfast, but it can't even be called a continental breakfast… They offer a playpen, but it's the same lie as the breakfast!!! The staff is so UNPLEASANT A woman with braces treated us so rudely when asked for an explanation… When I asked her why her attitude was so aggressive, she said she was matching my energies... speechless We love to travel on weekends with our 12 years old and 11 months old kids but I promise you ,this hotel doesn’t match the needs for any type of traveler !

Good for a 1-2 night stay.

I booked a room for one night & when I got there front desk tells me that I can’t get the room that was paid for because I didn’t live 50 miles or further out of the area. This is a new policy that started on Christmas Day last year that I wasn’t aware of or told about so I never got to stay. Had to book another room at a different hotel. Still waiting for my refund. That’s the dumbest thing I’ve ever heard but if that’s how you want to run your business then go for it. It’s also no where in their website of this policy change.

I had an emergency come up, and had to cancel my last 2 nights but nobody could seem to get together and give me a refund or even a partial refund for those 2 nights. Poor customer service.

Room was outdated but clean no real major complaints.

Very good customer service.

Everything was AMAZING

Hotel antiguo, en condiciones regulares, lo bueno, tiene la parada del bus al frente.

Whole hotel stunk. Windows are unable to open. All of the furniture and walls were falling apart an nasty looking the pull out couch still had sheets from the whoever last stayed and wouldn’t give me new ones after only a sheet

Not the cleanest

My stay here has been great! I wish they had double beds for the suites, but the king bed did its job. Staff were very pleasant.

Old and really needs an update. Breakfast was a joke, basic food. Room key never worked, up and down the stairs to get it reprogrammed several times. Was there for a wedding and would never stay there again.

My daughter left her tablet in our room under the pillows well she didnt tell us till about 8 hours later after we were home that she left it there, and when i called the hotel and told them they said no one found it and no turned anything in, room service cleaned out room shortly after we checked out, because they were cleaning the room next to ours when we left.

It's been a good experience overall. Rooms are nice and beds are comfortable.

The stay started off rough with our first room having a terrible Oder. The front desk staff was nice and moved our room. The second room had broken furniture and still had a unpleasant smell.

The manager was absolutely terrible. None of the key cards would open our door so a manual key was needed. The night after a long day, the key card reader quit working and the manager (in Baltimore) told the front desk to put us in another room without our things. We were told he’d be there by 7am the next morning. He was not. We had to wait 2.5 hours for him to drive from his house to let us in our room so we could get our things and go home. All of this could’ve been avoided had they placed us in a different room as soon as the key reader quit working the FIRST time. Staff was wonderful, manager was the worst.

They will over charge you card at check in. They over charged me $100. Breakfast staff was rude.

The one elevator to the second floor was all the way in the back of the building. If you had luggage and a room near the front of the building, you either had to carry up your gear to the second floor or walk down the first floor hall to the back of the building, take the elevator and then walk back to the front of the building. Breakfast was good with choices. Saturday's breakfast was replenished well, Sunday's not so much. You had to ask for plates and other things that were not replenished. Staff was nice and cordial. Rooms had refrigerators where they actually worked well.

Great place to stay, highly recommended!!!!

Pool was not open and it was in the 90's