Rating & Review Keseluruhan Hotel Gran Via

Excelente hotel con muy buena ubicación y lersonal

Hemos estado tres noches, el personal del hotel muy amable, sitio limpio y cómodo. Por poner alguna pera, en la habitación que nos tocó cerca del pasillo un poco de ruido por las noches. Pero en global, el sitio muy bien.

Profesionales y amables

Our check in was late as the rooms were not ready. We have a 4 month old baby and a toodler so this was quite an inconvenience. Once we were in, the room was stinking of bleach-we had to open the window and close the bathroom door as the smeels was really strong. The rooms were quite outdated. The location was great and the beds were really comfy too.

Servicio del personal, comodidad y limpieza excelentes. Desayuno extraordinario.

El está bien, y bien situado. La habitación un poco justa para un cuatro estrellas. Desayuno bastante bueno.

Great location to old town. Very friendly and helpful staff

Hotel antiguo pero en excelente estado

Perfecto!

Habitación muy muy amplia, todo limpio y camas cómodas. El centro a pocos minutos a pie. Los puntos negativos, el precio del desayuno (18€, excesivo), y el aparcamiento, pero cerca del centro, le pasa a todos los hoteles.

El aire acondicionado no era lo suficientemente potente y el ventilador rozaba en alguna lado generando mucho ruido, incluso a velocidad minima.

En general bien. Personal muy amable y atento.

Air conditioning below average, otherwise good hotel

Very pleasant stay. Hotel Parking lot is tight for a big car but we managed/

I am writing to report an incident involving a member of the hotel staff during our recent stay at the hotel. On 9 May, my wife was approached by a staff member who touched her face without consent and made unwelcome remarks along the lines of "you are very cute". This behavior is deeply concerning and unacceptable. As guests, we expect professionalism and respect from staff at all times. Unfortunately to make it worse, when addressed to the hotel manager, he didn't apologise or anything just said that he will not do anything and if we want we should go to the police. We demand that this matter will be taken seriously and expect a prompt respond.

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Hotel bien ubicado y personal amable. En general el hotel para ser un cuatro estrellas está muy viejo, además el aislamiento de las habitaciones es horroroso, estuvimos alojados en la planta 5 y durante toda la noche oíamos a la gente hablar en la calle como si los tuviéramos al lado. A precio de cuatro estrellas como tiene creo que hay mejores opciones en Logroño.

We chose this hotel for our stay in Logrono. It was ok. The room was suitably for a couple of nights but it wouldn’t have suited us for anything longer. The lack of windows in the breakfast room made it feel uncomfortable. The breakfast was ok but not as good as others we had experienced elsewhere. The staff were friendly and efficient. Overall a ok hotel

El bar antes de las 11 estaba cerrado

Habitacion decepcionante para este precio. Habitacion pequeña, pelos en el baño, cama incomoda, aire acondicionado ruidoso y deficiente. No merece 4 estrellas.