Will be keeping this as constructive as possible. At best the property is 4 star. The room I booked was one bedroom pool view and I was put in a two bedroom ground floor room which overlooked the fence of the pool, NOT the pool. Cleanliness needs to be seriously looked into. The room was extremely dusty and I started sneezing within 10 minutes of entering the room. It was quiet evident that the room had not been deep cleaned for a long time. The plant in the kitchen had a thick layer of dust all over, some of the sofa cushions smelt like feet, bed side tables and kitchen island was sticky, washing machine smelt like mould. Worst of all, one of the toilets was not cleaned at all and had marks all around the edges and the bowl and that particular bathroom smelt bad throughout. There were cockroaches in the laundry, geckos in the living room and ants in the bed. These ants were very tiny and kept crawling around our heads and face through the night. “This is common in Far North Queensland” is not an excuse and regular pest control should be the norm. Main apartment door wouldn’t close on its own force, bathroom and kitchen lights flicker and make a static noise, and water pressure in the shower is too low. Bedroom was missing a TV remote and bad WiFi. Overall it was disappointing to have spent over $1500 for a Birthday getaway and receive an average product. The location is beautiful, good restaurants around and away from chaos. Staff were amazing, Gabby was a highlight.

great place to stay

The rooms are large and have everything you could possibly need, including a full kitchen and washer/dryer. The property has multiple pools and plenty of restaurants within walking distance and a great little grocery store right next door.

Stairs are very steep

nice

ホテルの部屋からの景色はこの上無い素晴らしいものです。 自然の一部に溶け込むような感覚が得られ、充実した休暇を楽しむ事が出来ました。 ホテルのスタッフも熱心、フレンドリーで対応に満足です。 時間があればまたゆっくり滞在したいです。

Beautiful location& views. Highly recommend.

Best location in Palm Cove with beach access- older resort with good facilities and well maintained. We had a 2 bedroom beachfront unit on level 2. Bedroom one had an ensuite and large bed. Bedroom 2 had twin beds pushed together and a family bathroom across the hall. More suitable for parents and children. Tip for next renovation- We prefer a modern walk in shower in ensuite, rather than shower over bath provided in both bathrooms. Stairs can be annoying- no lifts- but older guests seemed to be managing. Ask for ground floor if you have mobility issues. Staff thankfully carried our bags for us. We enjoyed the vibe of peak tourist season and Nu Nu restaurant and walking to a selection of restaurants shops markets etc in Palm Coves beachside strip. There’s a small supermarket and a bottle shop walking distance behind the resort- or get a delivery from Woolies. Palm Cove is the nicest presented waterfront village in the area and Alamanda reflects this in their own presentation and styling. We 4 adults enjoyed our stay. Watching the life of the waterfront was entertaining- weddings, photo shoots, yoga every day.

Lovely view from the balcony of the beach. Great to get help with the luggage given there was no lift. The negative is that there are no toilets near the pool. This was a real problem given that we were on the third floor and had a small child.

Loved the position of the hotel and the pool areas. Our room had a lovely outlook and was spacious but was a tad dated. Overall a great experience though and would definitely return.

Great location away from the crowds. However the property is way over priced for its accommodation and services. The apartment is spacious but dated.

Excellent location in Plam Cove and lots of space in each apartment. The washer and dryer were perfect. The towels were subpar and the toilet and amenities are not at a 5 star level. But, great location and space for all we wanted to do.

Kitchen was dirty, dust everywhere, beds and bed sheets dirty. Not recommended

Our stay at Alamanda was truly relaxing and peaceful. The beachfront location provided stunning ocean views, and the tranquil atmosphere made it easy to unwind. The spacious, well-appointed suites and lush gardens added to the overall sense of serenity. A perfect place to rejuvenate!

家族4人で利用しました。部屋が広くベッドも大きくシャワー室も2つあり満足でした。

Loved the service!

Amazing Stay & experience There were couple of issues with accomodation, manager was so good he took action immediately. Definitely will stay here again.

The best hôtel of my trip down under. A beautiful appartement by the beach, enjoying the spa treatments of very high quality (thank you Giulia). Friendly staff, very helpful. Clear instructions for check out. Extremely well located on the quiet part of the esplanade with easy access on foot to a great choice of restaurants. I fully recommend and hope to be back one day.

Location and friendliness of reception staff

The best stay. Postcard view on the beach. Beautiful duplex appartment. I stayed an extra night. The staff is so helpful. The spa was magical. A unique massage experience. I would come back with great pleasure. Many good restaurants around,