Beach view what you see is what you get

What qualifies as luxury accommodation? The apt had cheap ikea style furniture, pleather chairs and rusty balcony furniture. The couch was concrete slab with cushions on it. The swimming pool was nice, and the staff friendly. But definitely no more than 2* accommodation. Would not book again

Beautiful view, very clean room and the staff were great. Directly on the beach.

On the positive side there were lovely beach views, excellent staff, and it was a great location close to everything in Palm Cove. There were nice touches like complimentary chocolates in the fridge on arrival. The things that weren’t so good included: the hot water in the shower never got past warm, the aircon in the main bedroom didn’t blow cold air when set on cool mode, the towels were small and thin and it was impossible to block out the light by closing the Venetian blinds. Additionally, the room was directly opposite the chapel so privacy was limited. Overall it was good but expensive

Fabulous rooms - large, roomy and very quiet, excellent customer service - complimentary chocolates and champagne provided, the location was perfect and 3 fantastic pools. We look forward to our next stay.

Spacious and clean rooms.

Room could have been cleaned a bit better. Needs a deep clean. Unfortunately we experienced bugs in the kitchen, lounge and bedroom. We found the towels a bit

Only issue that the stairs everywhere was not mentioned even the room was on two floors otherwise great

Great location and staff

Fantastisk, nydelig, vakkert sted. Kommer tilbake.

Fantastic staff and that view! 😲

Clean and functional

Great location. Beachfront view, easy access to the water and multiple options for food in walking distance.

Will be keeping this as constructive as possible. At best the property is 4 star. The room I booked was one bedroom pool view and I was put in a two bedroom ground floor room which overlooked the fence of the pool, NOT the pool. Cleanliness needs to be seriously looked into. The room was extremely dusty and I started sneezing within 10 minutes of entering the room. It was quiet evident that the room had not been deep cleaned for a long time. The plant in the kitchen had a thick layer of dust all over, some of the sofa cushions smelt like feet, bed side tables and kitchen island was sticky, washing machine smelt like mould. Worst of all, one of the toilets was not cleaned at all and had marks all around the edges and the bowl and that particular bathroom smelt bad throughout. There were cockroaches in the laundry, geckos in the living room and ants in the bed. These ants were very tiny and kept crawling around our heads and face through the night. “This is common in Far North Queensland” is not an excuse and regular pest control should be the norm. Main apartment door wouldn’t close on its own force, bathroom and kitchen lights flicker and make a static noise, and water pressure in the shower is too low. Bedroom was missing a TV remote and bad WiFi. Overall it was disappointing to have spent over $1500 for a Birthday getaway and receive an average product. The location is beautiful, good restaurants around and away from chaos. Staff were amazing, Gabby was a highlight.

great place to stay

The rooms are large and have everything you could possibly need, including a full kitchen and washer/dryer. The property has multiple pools and plenty of restaurants within walking distance and a great little grocery store right next door.

Stairs are very steep

nice

ホテルの部屋からの景色はこの上無い素晴らしいものです。 自然の一部に溶け込むような感覚が得られ、充実した休暇を楽しむ事が出来ました。 ホテルのスタッフも熱心、フレンドリーで対応に満足です。 時間があればまたゆっくり滞在したいです。

Beautiful location& views. Highly recommend.