Clean room and professional staff

Clean room (though somewhat dated). Convenient location mere minutes away from YYZ. Overpriced. Undergoing renovations in lobby but the resturant next door was busy and had a great vibe. Would stay again for the convenience but not for value. Free 24/7 shuttle was a bonus.

Yes

The room was clean

No heat…room was at 68 degrees and temperature control wasn’t working! No sleep at all!

Room ok.staff ok. Renovations not

The room was great but the wifi didn’t work on my iPad. The front desk was very accommodating and let us use their computer and printed off our boarding passes free. The restaurant seating area was freezing! They were under construction. The food and service was excellent. A Starbucks machine in the lobby charged $5.00 for the cheapest coffee. They promised us a room close to the elevator to accommodate my mobility issues but they put us in the farthest room?? We won’t return next year due to these problems.

Airport shuttle- very convenient.

Great staff, most accommodating.

Lobby was under construction and it was revealed to us until after we booked . TV reception in room was terrible . Internet was also terrible .

Renovation

Clean room and friendly staff

Check in and amenities were great!

Smooth check in

Yes very nice staff friendly

Lobby under renovation but all else was clean, updated and staff was pleasant.

Friendly front desk

Hotel is pretty torn up, no restaurant and there were a lot of teams/kids who were very loud. It took 45 minutes for the shuttle to show up so overall pretty disappointing …

Greeted by friendly staff, the rooms were lovely, spacious and clean. Close to all extra amenities.

Double charged for the room...