We stayed for 3 weeks and had special assistance requirements. The hotel was fantastic in their help and understanding from the outset. The property and their staff are amazing and I would certainly travel back.

The service in the restaurant was consistently disappointing. We were shown to our table by the staff and naturally assumed they would take our drink order immediately, but unfortunately, they did not. We often had to get the staff’s attention ourselves in order to receive cutlery or place drink orders. On several occasions, orders were incomplete or incorrect, such as missing cutlery for one guest, receiving the wrong type of drinks and not receiving all the drinks that were ordered, hardly surprising, since the waiter turned and left before we had even finished ordering. We expected a higher level of service and attentiveness from the restaurant staff. In addition, the pool area at The Dome was closed throughout our entire stay. This was not communicated to us in advance, nor was it clearly stated on the hotel’s website. We asked and the staff nor the reception did not know why it was closed. Our children were particularly disappointed, as they had been looking forward to using the pool during our holiday.

Overraskende bra til alderen å være. Veldig vennlig service, vi bodde i de nyoppussede dele e av hotellet (junior suite), og de var helt strålende, over forventning.

Zimmern werden schrittweise modernisiert. Tolle Aussicht aus den oberen Etagen (8-16). Derzeit ältere Zimmern in Etagen 1-3. Sicht aus der 3. Etage ist auch gut. Sie bekommen das wofür Sie zahlen...

All good

Frukostmatsalen var skräning och högljudd, personalen stressad och kaffet uselt, 4 stjärnor kändes inte som en garanti för det det lilla extra.

Haben uns über den super Meerblick gefreut und die netten Leute vor Ort. Im Hotel bekommt man alles was man benötigt, selbst aufs Zimmer.

Looking for a nightmare vacation? You've come to the right place! We read the comments - we couldn't believe it. The price convinced us... and we made the mistake of a lifetime. We're here for 9 nights in the old wing: Looks like a hotel from the 80's without proper maintenance Smelly hallways of dirty carpets. The room looks like an abandoned warehouse - scratched parquet, a broken refrigerator next to a new refrigerator, an air conditioner that makes a noise like an airplane but cools like a burning candle (and also puts out dust!), a sunken bed, a broken toilet, broken sockets, a balcony door that doesn't lock, broken lighting, a clogged sink, and a floor that hasn't heard a mop in years. The reception? They smile and say "come in the morning... maybe they'll free up some rooms." In the meantime - we sleep three nights without air conditioning. reception, lobby, dining room and public areas are all crowded. Breakfast with a thousand people, all industrial. Don't do this to yourself.

We payed extra for a room with a double bed and view of the garden. All we saw was the roof that stretches out towards the garden and the room had two single beds. We had to ask 5-7 times over the span of two days for new beds or a new room, but ended up pushing them together ourselves, only for the housekeeping to put them back. This is NOT a 5-star hotel, 3 at BEST. Do not waste your money here.

Ich kann die extrem schlechten Bewertungen nicht teilen. Wir hatten allerdings auch das VIP Bungalow mit eigenem Pool. Der Service und die Mitarbeiter waren extrem zuvorkommend und freundlich. Trotz dass wir sogar mit Hund da waren. Unser kleiner Chihuahua durfte überall mit hin, bis auf das Restaurant, was aber völlig okay ist. Unser Bungalow war sauber aber schon etwas älter was die Ausstattung betrifft. Die Klimaanlage hat super funktioniert. Ich würde das Hotel mit 3 Sternen bewerten anstatt 5, was aber auch für einen Familienurlaub perfekt war. Wer High-End Urlaub sucht mit Ruhe ist hier falsch. Aber für einen Familienurlaub super schön und am Besten einen Mietwagen mit einkalkulieren, weil es auf der anderen Seite der Insel sehr schöne Orte gibt. 😊

There is no variety in the food, the food does not change and every day it is the same. The pool is small and not adapted to the number of vacationers

Séjour super La restauration a l hôtel à éviter Pas bon toujours pareil

Dirty all over, staff rude and the room I saw online wasn’t what I got!

Beautiful hotel in convenient location. Customer service excellent. Elevators not all working and has to walk down 15 flights of stairs. 1 elevator never worked at all. A/C didn’t work properly. Kept turning off and switch would not turn back on. I believe the switch plate needed to be replaced. Beautiful breeeze of the ocean accommodated for lack of proper a/c.

Stort hotell med många rum och gäster, poolområdet alldeles för litet för den mängden gäster. Viserligen fanns en inomhuspool men där vill man inte vara när det är sommar. Generellt äldre hotell och kändes tydligt att det var slitet, framförallt rummen var väldigt slitna, skadade och mögel hittades. Vi fick besök av kackellackor i rummet, två dagar under vår veckas vistelse. Skulle nog välja annat hotell nästa gång, inget 5 sjärnigt hotell. Maten var det inget fel på!

We booked 7 nights in a “Garden VIP Suite with Semi Sharing Pool” at Rodos Palace Hotel, expecting a premium experience based on the description and photos. Unfortunately, the reality was far from that. While the hotel grounds look nice, both the rooms and common areas are very worn and poorly maintained. Our suite had rusted lamps, loose electrical cables in the bathroom covered with tape, cracked and damaged woodwork, stained sunbed mattresses, and loose decking around the pool. The wallpaper was peeling, and only one of three bathroom lights worked when we arrived. The main pool area was also neglected, with many broken sun loungers and dirty, stained mattresses. Overall, the hotel feels like it had its glory days more than 10 years ago and has not been kept up to the standard it still advertises. We complained to reception on the first and second day, then followed up in writing on the third day with photos. The hotel offered us another suite, but it had the exact same problems, so we stayed in the original room. Hotels.com later refunded 3 of the 7 nights, which we appreciate, but it doesn’t change the fact that the “VIP suite” and the hotel in general were neither VIP nor five-star in reality.

No conditioner for your hair, no soap, no iron to iron clothes since we were attending a wedding Cleaning ladies did not speak English or Greek

Hotel in amazing location and beautiful beach. Ok as a four star hotel but really wouldn’t call it five , as the finishes were poor. Few issues; 1-dangerous large mirror that was cracked and we reported it twice and nothing done about it. 2-wrong pictures of chosen suite didn’t have pool as advertised , and we were told Expedia got it wrong . 3- iron room had timer light that kept going out whilst trying to iron which is dangerous . 3-advertised with coffee tea making facilities and we had one coffee pod in the whole week, plus our friends were charged for their coffee in their room , 4- city tax higher than advertised on site and were slightly shocked when checking in and presented with the invoice. 5- though there is a large amount of breakfast available , the hot breakfast was cold to warm if you were lucky and we tried at different times and always the same.

The pools, the breakfast buffet

Property needs remodeling and updating