The staff were all so welcoming. Loved my time here with my family!

BED BUGS ROOM 726!!!! I normally don’t write reviews but I feel like I need to advise others of my experience at The Royal Sonesta. On my departing day I notice over 25 red bumps (painful and itchy) over my body. Over the next two days, bumps are still appearing. It was confirmed that they were the result of BED BUGS. I am very livid and disgusted bc I’ve never experienced this traveling before. There is nothing good I can say about this hotel at this point!!! They need to treat the BED BUGS bc I didn’t agree/sign any paperwork to get bit up by BED BUGS!!!

Nice pool & swim up bar. Right on the beach. Great location from airport. The rooms and hotel itself are okay, but their outside area (pool & beach property) make up for it.

The staff at this hotel was very attentive and very nice. The hotel is in a great location. It’s close to the airport and within walking distance to a lot of great restaurants. I would highly recommend staying here.

No breakfast included

Exceptional stay! Spotless rooms, friendly staff, and perfect location. Highly recommend.

The only issue we had is they charged us $125 to check at noon. Their normal time is 4 o’clock. I thought that was crazy but would only allow us to have a late check out at 1130.. Other than that it was good. Staff was very nice and room was clean.

Everything you could possibly want at a resort hotel. Large pool, swim up bar and beachfront.

Staff were amazing and friendly, food was mostly really good, not too too pricey. The room was beautiful and quiet, would recommend the ocean view room! We had a blast here and will be returning.

Great experience

Room was great

Great place to stay

The rooms were kept clean as was the areas in and around the hotel. The staff were nice and helpful.

I liked this property. I will visit again

Vey great experience

After looking at a number of places to stay for our 20th anniversary, we settled on the Royal Sonesta. This place was absolutely amazing, very nice and clean, with kind and welcoming staff. It's right on the beach, with loungers and umbrellas available for hotel guests. There's a bar and restaurant right on the beach as well. The food and drinks were very good, and the swim up bar was nice once it reopened 5 days into our 7 days stay. If I were to note some areas for improvement, I would start with the refrigerator in our room. It kept freezing items we put into it, even at the lowest setting. Meals and drinks at the hotel proved to be too expensive for us after only a few days, so we stopped at a grocery store for supplies. However we ended up with frozen yogurt and fruit in the morning after placing those items in the refrigerator. The USB ports built into the furniture also did not work for charging at all. Additionally only 2 of the 3 elevators worked the entire time we were there. Beyond that, I greatly enjoyed our stay here. Every staff member I met was warm and kind, our room and all the facilities were clean and beautiful with so much greenery around.

The staff was amazing and property was clean however there was only one elevator working out of 3

Muy bien

This trip definitely meant everything for us it didn't disappoint at all so I would give it a 10 out of 10 so if you ever have the opportunity to come to this location it is a must..

Clean room and great facility