Rating & Review Keseluruhan Holiday Inn Express WALLA WALLA by IHG, an IHG Hotel

Good stay

Easy to get to from the highway and had good parking for my car and trailer. The front desk lady was very knowledgeable about Walla Walla and also very efficient. The breakfast was very good, the room was clean and the AC worked well (it was hot that day!)

Quiet and comfortable beds.

Was a good place to stay

Convenience and cleanliness

The check-in time

Location and Staff

Terribly understaffed Shower dirty. Yet very expensive

Though the hotel was very busy, the staff was very accommodating. Breakfast was good. The beds were very comfortable. Probably the best I've experienced in a hotel. Will stay here again!

This property was fine, just no "Wow" factor. Front desk staff did not greet us upon arrival, never smiled, and did not look at us. Our room was fine, but the location of the shower nozzle was awkward. You have to get blasted with cold water due to it's location and the way the shower door opens and closes. The patio in the back was terrific. We enjoyed having breakfast there with other guests.

Called for towels, never came. Pool & hot tub was nice.

Loud air conditioning blows right next to the bed. Toilet ran all the time. Door to bathroom opens into kitchen area and is in the way. Toilet is small and so short, hard to get up and down. Smallest elevator ever, hard to get luggage cart in and out. Hot tub is uninviting, cloudy and steps and surface was so rough it feels like it’s cutting your feet.

The place is clean. But it's old and kinda shabby. Needs attention.

Second time here - quiet, perfectly situated to go anywhere in the area. Breakfast is a nice addition. Staff is always good... area the hotel is in is safe.

It was great, convenient and clean. The only issue we had was check in was at 3 PM. We arrived around 1 PM to see if we could check in early and we couldn't, which was fine of course. But when we came back at 4 PM our room was still not ready. Other than that, great stay!

Easy check in and the room was a great size.

Friendly staff, quiet location and great breakfast items. Only concern, pillows a little flat.

Staff was very helpful.

The hotel and staff were very accommodating.

Totally average, good hotel! The housekeeping ladies were so darn sweet and helpful, give them a raise!