Internet struggles when in the rooms, but the rooftop bar/pool area has strong wifi and it's a much better place to setup if you have to do some light work. The views are stunning from the rooftop, you can watch the sun set and skip the tourist trap spots for that. The staff is incredibly kind and helpful. The bar staff makes the absolute best Aperol Spritz we found in the city as well as a Hugo Spritz (our new favorite). Breakfast is delicious and covers both local and international options. We highly recommend staying here as it's perfectly located in the city for all the major sightseeing options. Will definitely be back.

The staff was fantastic and very inviting. The roof top bar was lovely with amazing views of the city. All in all, this is a wonderful hotel to ensure your stay in Florence is comfortable.

Very beautiful historic hotel, nice staff, wonderful restaurant and bar. Highly recommend.

Room did not match the description or photos online.

The staff made this stay exceptional. Everyone was friendly, helpful and kind. The hotel is perfectly located- we walked everywhere. And the room with the balcony had a view that was outstanding

I have stayed here every year for the past 12 years. Consistently wonderful. Excellent location and the staff is impeccable and friendly. I highly recommend

I recently stayed at this hotel and had a fantastic experience. The rooms were spotless, featuring high ceilings and a lovely city view that surpassed my expectations. Initially, I was concerned about not having a water view, but the cityscape was simply beautiful. The staff provided exceptional service, and I particularly enjoyed the cocktails from the hotel bar. This hotel is truly a gem in a prime location, and I can't wait to return!

Prime location. Lots to visit nearby. Excellent staff except for the bald guy in the restaurant.

Great stay, great location, beautiful balcony view of the river and a top restaurant with great staff!

Yes, the breakfast bar was very good.

Clean room with plenty if amenties. Satffs are all kind and helpful.

The rooms are amazing and the breakfast is incredible

Very warmy staff, unbeatable views, excellent

100/10

sim

staff was very nice

Excellent experience and excellent location!

This was an extremely nice location with an excellent balcony view of the city.

Nossa estadia foi perfeita. Precisamos usar computadores e estavam sempre disponíveis. O hotel foi muito atencioso em estacionar e trazer nosso carro com um custo bem inferior aos estacionamentos do local. Limpo, CHIC, cheiroso, o café da manhã sensacional e atendimento vip! Amamos! Fiquei em uma suíte família e era Muito espaçosa. A janela é em frente ao rio Arno, a vista é lindíssima!

部屋とても清潔で、毎日の清掃も綺麗にしてくれていました。 スタッフの方の対応も丁寧でした。 お風呂やトイレの水圧も問題ありません。 しいてあげるなら、歴史ある建物からなのか、隣の部屋や廊下での物音がしますが、私は全く気にはなりませんでした。 観光地の中心（ドゥオーモやシニョーリア広場）からは少し離れているためホテルの周りはとても静かでゆっくり休むことができました。