We felt the accommodation was a bit overpriced compared to others we’d looked into. Location is a decent 20 minute walk from the nicer historic/cathedral area and further to the port area about 30 mins. Room was ok but the bathroom needed a really good clean with soap/water splashes on the walls and a toilet that didn’t flush very well. Shower cubicle was small meaning water inevitably splashed out onto the bathroom floor. Breakfast was ok with a decent selection but staff were slow to replenish items especially eggs & bacon. Toaster and coffee machines didn’t work too well. Overall the hotel could do with some investment and a good clean in places. One upside was the helpful staff especially the reception staff and especially Franco who gave us lots of great advice. In general Naples is a very dirty city. Everywhere we went the streets a pavements were littered and the graffiti everywhere is sadly a real blight on the city.

Hotel correcto para pasar varios días en Nápoles.

Hotel manager was very helpful in confirming my train reservation was not cancelled ahead of train strike that occurred on day of my departure. He also quickly arranged taxi ride from hotel to train station when the private driver I originally contacted did not appear. As a result of the manager's quick thinking and action I was able to make it on time to board the train. Overall, the hotel staff were courteous and responsive. Appreciated their attention to details. The room was comfortable and well maintained. The breakfast provided for a good start to each day of my stay. Would highly recommend Hotel Real Orto Botanico to anyone as place to stay when visiting Naples.

Misvisende: værelses udsigt er til traffikeret gade Tagterasse var ikke åben Morgenmad middel

Very friendly staff and reliable when it comes to lost and found

Lit, confortable, chambre, propre personnel, sympathique

Grazie !

L'hotel è veramente spartano ed avrebbe bisogno di un accurato restiling. Detto questo: il personale è veramente cortese ed accogliente; la colazione modesta ma realizzata con buoni ingredienti; si trova in una zona discreta ma per raggiungere il centro dovete essere buoni camminatori.

Camera pulita, ma struttura vintage

Property was nice. Staff was nice and accommodating. Breakfast, A/C, and WiFi was included. Our room was spacious but the bathroom was tiny and cramped.

There was no room service. Lifts took ages to come. Horrible smell coming from the restaurant area all day long...stuffy and smelly. Cobwebs hanging from the ceiling in the lobby and piles of dust gathering in so called showcases. The fish tank had algae which was easily 2-3 years old. The air-conditioning was badly placed so the main sleeping area didn't get cool while the dressing area was freezing cold. No proper extractor in the bathroom leading to more lingering smells. Location is on a very busy road with 2 petrol pumps within 500yrds of the entrance meaning constantly busy. Rude abrupt staff who seem to find all this very normal and can't see our point at all.

A very tired property. I would have said a 2* or 3* at best.

Bem localizado

Terrible place to stay, Naples is a ghetto. Extremely small to move around our room. Not very clean. No power to the room when you leave because you need to invert you key Tab into a device. So don't think your laptop is charging when you are out. This neighborhood is scary for travelers at night, garbage everywhere on the streets in the bins that are over flowing. Avoid Naples altogether!!!!!

A 10 minute drive by taxi brings you to the hotel. Ask the driver at the airport how much before you leave they can charge more than others. We found both the hotel and the room very clean. The staff are friendly and the roof top terrace is most enjoyable. Make sure to ask for the remote control for the air conditioning and TV.

The front desk staff were very approachable, and helpful. If road traffic disturbs you then this is not the place for you. I loved being in the city within walking distance to fabulous restaurants and Museum of Archeology. Room was basic, spacious and clean.

The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.

The best sea food restaurant is one minute from this place

Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.

Stanza mai resettata in 4 giorni. Colazione molto essenziale