Helpful and nice room

Accommodation was a little bit dated, but understandable as it is a long-standing establishment. Room was clean, bed was comfortable, and other furnishings satisfactory for an overnight stay. Staff were welcoming and helpful.

Room was acceptable and clean. Staff attentive and helpful

Clean room, very convenient location for public transport, free car parking very good. Had a beautiful dinner in restaurant. Would stay again (had queen deluxe room)

I had to do a detour from my schedule which meant i was quite late for check in. The staff couldn't have been more accommodating. Excellent!

Simply amazing. Staff are all amazing and available. A special thanks to Rebecca, who kept our room so nice during our three-night stay. Clean room. Clean venue. The breakfast was a bit plain and only suited to local tastes. My wife and kids, who aren't used to Australian breakfasts yet (baked beans, bangers, scrambled eggs

Lovely clean room. Obviously an older hotel but very comfortable and restaurant great foot.

Clean

clean, good size, quiet room.

Clean room, good amenities

Helpfull girl at check-in who shuffled things around and got me a ground floor room. Room was super clean, but quirky, with a mixture of modern and dated facilities. Main negative was the pool. Very very very sadly lacking in matainance. There was a scum buildup around the top of the pool and the surrounds had not seen a Gardiner for weeks. The weeds and dandelions were 30 cm high. The other negative to me was the strange smell in reception which drifted down the corridors at times. I think it was from the multicultural staff cooking in rooms behind reception, but I may be way off there. Overall a pleasant stay.

We were very happy. Excellent service and cleanliness. Thank you and Well done ! We will be back.

Courteous greeting and quick registration.

It’s my second stay at here. Very good service.

Was great place to stay one of the few places I’ve stayed at in Sydney with free onsite parking

Clean room. Efficient staff. Hot breakfast option on offer.

The room was clean, the staff were excellent, I had the evening meal in the dining room, and that was great. There was not much noise considering the main road nearby.

staff were super friendly and accommodating. pretty sure we had our room upgraded for free as well !!

good parking no height restrictions, close to shopping centre and accor stadium, perfect for any concert.

Room service dinner arrived without cutlery , some of the lights did not work . I prepaid breakfast and was invited at check-in to come to breakfast the next morning . I entered the buffet breakfast area made coffee and a plate of breakfast , a staff member then in a loud voice so others could hear ….. ‘ you can’t just walk in here and help yourself to breakfast without pre booking and paying … I explained I had paid , she continued in a loud voice ‘what room are you in ‘I have my room number , she replied ‘ no you have not paid , finish your breakfast and I’ll speak to your after … I was humiliated ! I went back to my room and produced my booking document which proved my payment . No apology was offered ! Very humiliating !!