The staff was ABSOLUTELY amazing! Room service was lovely, the location and view was spectacular! Just a reminder to those traveling they do not have A/C so be sure to bring a fan! Thank you to the hotel for a wonderful weekend getaway!

Very convenient to shops and restaurants

Great location

This hotel put on the show, red carpet and porter service. It looked good and the staff were lovely. However when I was led to my room, I had to go outside to a different building, up a narrow set of stairs to a single bed in the eaves. The room was fine and clean… if it had been less than £100. However this hotel charges more than double that and it’s not worth that money at all.

Lovely room. Very convenient to Eden Court. Over priced

A tiny room with a very narrow stair access. Fire escape!!!!!!! A shower you could hardly move in.

Absolutely lovely hotel in a great location. Would definitely stay here again.

Hatten ein Zimmer im "Cottage". Kostete 240€ die Nacht. Ohne Frühstück. War keine 100€ wert. Die Dusche war neu. Zimmer alt und klein. Personal freundlich. Die ganzen Annehmlichkeiten konnten wir nicht nutzen, da wir erst um 20:30 Uhr ankamen.

All the staff was extremely helpful and accommodating. Room was spacious and with all the extras. Position was ideal with a wonderful view of the castle and river Ness.

An old fashioned hotel resting on its laurels, we had nicely furnished comfortable room with great views of the castle but at “London” prices. As to the Scots habit of being penny wise and pound foolish - why no antislip rubber mat if you have to shower in the bath? One arrived eventually but at what risk of 83 year old slipping and breaking something? OK it was Sunday so you can’t expect everything but dinner was definitely for the coach trip passengers who arrived soon after us and breakfast reflected that. You learn by your mistakes

Great location

Nice hotel with great location. Extremely strict about 3pm check in, consequently a few people hanging around check-in desk for a couple of hours waiting for room ( I fin Parking not great and often entrance blocked in with deliveries etc. The weather was beautiful the room was very hot even with 2 fans in room.

Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!

Wonderful location. Large rooms with good view of the river and city.

Great stay!! Perfect location, good breakfast and a great gym and spa. We stayed at the little house - had the whole house, worked great for a family of six.

Many of the hotel rooms are in the basement. Rooms are very small and walls paper thin. Could hear the people and TV on the other side. Very expensive stay. You are better to stay in Old Edinburgh for restaurants and shopping for the price of this hotel.

Average hotel. Staff needs training on guest experience.

The property is on the river Ness, across from Inverness Castle and nearby multiple bars, restaurants, cafes, and a Tesco grocery store. Guest parking is available at no extra charge to guests. Staff are polite, and considerate of guests' needs. We made use of the pool and hot tub during our stay. They have an excellent hotel gym, spa, sauna, and steam room to boot. We would stay again!

Tunnocks teacakes at reception what more can I say! Central and walkable. Cosy room, quiet

Great location. Near everything Inverness has to offer. The rooms were very clean and felt very sound proofed which we really enjoyed and appreciated. The breakfast wasn't worth the price but other than that we loved the hotel stay. We stayed for four nights.