This was a very nice stay. The facilities are beautiful, the restaurants are excellent, service was outstanding. We arrived at BLR at 2:30 AM. The hotel car I requested was not confirmed, so it was not there, but there were other Taj West End drivers at the airport and the quickly arranged another car for us. It was about an hour ride from BLR to the hotel. With customs, baggage claim, car pick up, travel, and registration, we were in bed around 5:00 AM. We were exhibiting at the BIEC. Ubers to and from the conference center took between 1 and 2.5 hours. There was no problem arranging for pickup at the hotel, but it was a PIA at the conference center. Our departing flight was at 4:00 AM and we arranged for a hotel car the day before with no issues. In the future, I would inquire about the possibility of local transportation from a hotel car. There was a storm during the evening and it knocked the AC out. Because of the storm, it was not too hot, but I notified the front desk in the morning and the AC was working when I returned in the evening. We ate dinner at all three restaurants and found all of them to be excellent. We also opted for breakfast, which was very good.

Good hotel

Stay was Excellent, Room was Great, food was Awesome. Only Attention needed is in Maintenance (No power in plug points & Shower door not working). Since it’s heritage property, maintenance must be seen closely.

Helpful staff and delicious food!

A historical building with a large garden located in the city center — perfect for a relaxing morning or evening walk. Blue Ginger at the Taj West End is an excellent restaurant, offering delicious food in a uniquely charming setting. However, the room cleanliness was below expectations for a hotel of this standard, as I found hair in the bathroom upon check-in.

we had a gr8 experience

Very quiet and serene environment

Unique! Atypical. Resort like look and feel. The two restaurants have a lovely relaxed ambience.

Stunning hotel, enchanting and an oasis in a busy city. It exceeded all expectations. The property is stunning, the service was exceptional, the dining was perfect, and more.

With the notable exception of Mohamed the concierge and a handful of other staff members whose names I do not have, I was treated with a range of prurient curiosity to obvious disdain. It was clear I wasn’t welcome which is very surprising in a luxury property. The ladies at the check-in desks were notably either too junior to help or downright agressive and rude. What a shame as the grounds, food and spa services are excellent and live up to the property’s reputation.

I’ve stayed at the Taj West End twice now, both times the service has been wonderful. The staff are very friendly and happy to assist with any request. The property is beautiful and has multiple dining and bar options. Special thank you to the bar staff at Blue Bar who provided interesting insight into how they make their drinks! Overall would highly recommend.

Full nature in town, amazing property and staff very friendly

The spa was not clean. It smelled. The gym was run down. The lobby was too crowded all the time

Excellent

Taj West End is a unique old architecture reminiscent of the British era. This hotel is in the middle of Bangalore but feels like you are in a tropical forest. Love the space to walk around and experience beautiful plants, ducks, rabbits and squirrels. Staff is very helpful and always available to help.

Hotel is based in a heritage mansion. Lunch/dinner were both excellent

A truely wonderful hotel. Incredible hospitality combined with amazing facilities. Walking distance to major attractions. And only a very short ride to the city center. I have stayed at many hotels in Bangalore.. this is by far the best and most unique place to stay.

excellent hotel and staff, made my stay very comfortable

One of the best taj properties in the world

Taj West End remains a favorite hotel for my wife and me. An oasis of lush greenery where every (reasonable) wish is made real by staff that are courteous and efficient, where the food is superb and the ambience more so, the hotel makes a visit to Bangalore desirable.