Rating & Review Keseluruhan The Scottsdale Resort and Spa, Curio Collection by Hilton

The facility is really pretty. However, short regarding to staff. parking is not well explained, currently going through maintenance like the A/C unit was not working on one side of the property. The restaurant did not have servers during breakfast.

Good property, great location close to Tesla Supercharger station.

Wonderful place to stay. Has a quiet safe location that is near to lots of good food places. The staff is nice. The spa is a definite place to get some treatment.

Located in a prime area next to the golf court. Nice views great service. SPA service was really nice

Broken blind inoperable and a big problem during the morning.

The decor of the rooms were beautiful. Staff was very friendly and helpful.

Our room had a sewer smell. Nice place had all we needed.

Service was great!! Loved it. Also very clean.

Great staff

Birthday staycation, everything was excellent!

Beautiful and clean

The staff was ABSOLUTELY amazing. EVERYONE that walked by wanted to help if observed that myself and guests were not having a pleasurable experience. They offered water, moved us if we were in the sun during breakfast, and smiled while doing it. It was mine and my guest first time at the hotel and Arizona. I can’t wait to come back. Thank you for making my weekend special.

Everything

Staff was friendly and rooms were clean. The only complaint was we paid so much for parking and the arms were up most of the time there...

Phenomenal experience. Had an issue from third party booking sight. Front desk manager fixed it immediately. Quick check in process pool a resort is amazing. Whole hotel was very kid friendly. Well worth the money spent for the time being there.

Our first time staying at this resort and we cannot wait to return in a few months. This is a unique, hidden gem of a boutique California-style vibe. We used to always stay at large resorts when visiting Scottsdale yet this hotel won us over. Excellent food, pool and quality.

Beautiful hotel.

Everyone at this resort was amazing, helpful and kind. Such a friendly and helpful staff, I cannot wait to visit again!

Overall, our stay at this hotel was nice. It’s a beautiful facility with a relaxing ambience. My only issue was a few inconsistencies with the service and messaging from the staff For example, We arrived around 2:30 PM and asked if we could access our room early to which we were told it was not ready and they would text us. I understand that sometimes an early check-in is simply not available. However, the following day I overheard a different staff member checking in someone in a similar circumstance and offered them a paid early check-in or the option to leave their bags with the bell hop and to freely access all of their amenities, including the pool, etc., none of which we were offered to us,we literally sat in the car for 2 hours waiting to access our room so we could utilize the pool. It would’ve been nice to know that we could’ve used those services and enjoyed them longer, but that was not offered to us. Secondly, the rule surrounding the pool are not enforced, mostly I do not care about outside food or drinks coming in, but the rules say that they are prohibited however, there was several people with their own food and beverage as well as smoking with no regulation. Also, FYI the pool stays open several hours past their posted time, something you may want to know if you stay in a pool view room. It didn’t bother us, but people are hanging out close to 11pm. I would stay again, but bummed we didn’t get the same hospitality as others at check in

While The Scottsdale Resort and Spa, Curio Collection by Hilton is undeniably beautiful—the grounds, pool, and outdoor spaces are stunning—that’s unfortunately where the positives end. From the start, I was surprised by hidden fees that weren’t disclosed up front. Access to the sauna and steam room is $40 per person—a detail not mentioned on the website until after you’ve made your reservation. Self-parking is $45 per day, and the speakeasy is reservation-only, which wasn’t clearly communicated anywhere. Service was another letdown. The pool bar staff blatantly ignored me—I didn’t “look” like their usual guest, which was both uncomfortable and unacceptable. Adding to the confusion, the bar accepts Apple Pay, but the front desk does not. Why is there inconsistency in payment options at the same property? Additionally, amenities were lacking. The Social Boardroom with the pool table was locked at 10 a.m. and only open Monday to Friday from 5 p.m. to midnight—not exactly convenient for a relaxing stay. No microwave in the room either, which is a basic expectation in this price range. The staff were polite and apologetic, but not actually helpful in resolving issues. If you’re looking for a relaxing, all-inclusive-feel getaway where you can truly unwind after paying upfront—this isn’t it. Be prepared to pay extra for everything and to be reminded often that you’re still on the clock for your vacation.