Everything about our stay was excellent—we truly had no complaints. The hotel is on a quiet street yet just a short walk from all the main sights, which made the location ideal. The staff were outstanding. Alessandro gave us a detailed history of the hotel and the Medici family when we asked, and his knowledge and passion really stood out. The front desk team was also incredibly helpful, assisting us with printing some important documents we needed. I would recommend this location to any traveller

Hotel location in great walking distance from train station. Included breakfast was awesome every morning in the hotel garden. Anna was so helpful and attentive at breakfast. Alazne, Judith, and Marellena were so helpful at the front desk. Alessandro was an awesome bartender who served us our complimentary drinks. He even gave us a history of the Hotel, while we were the only ones at the bar. Will recommend and return.

We had a wonderful stay, loved the balcony to sit out and relax. All the staff were very helpful, calling taxis, finding lost sunglasses etc! 😊 Breakfast was excellent, definitely recommend staying here, rooms were quiet but still very walkable to everything.

Perfect location , wonderful garden , great breakfast !

This was one of the nicest places we stayed of the 5 hotels during our trip to Italy. They have a wonderful breakfast, very comfortable room, the front desk staff was extremely helpful. Would recommend if you are staying in Florence without hesitation.

A lovely stay at the Orto De Medici Hotel with my daughter. On arrival the staff were very helpful including the breakfast staff and bar staff. Room and hotel was very clean and comfortable. Would definitely stay here again. We were gifted a lovely bottle of sparkling wine in the room to enjoy on arrival and balcony room.

Personalen var så trevliga och personligt mött Fina rum och där man åt frukosten var det så härlig atmosfär . Så god frukost! Låg bra till på en liten tvärgata

L’hôtel se situe en-dehors du centre-ville mais accès rapide aux monuments. Très bon emplacement pour faire toutes les visites à pieds. Le personnel est vraiment aux petits soins pour nous. Le petit déjeuner est très bon et variés. La chambre est confortable et de taille correcte. Chambre propre. Cocktail de bienvenue et arrivée tardive possible. Nous sommes arrivés à l’hôtel vers 23h45/00h.

Excelente hotel para corta estancia, muy buena opción si deseas estar cerca del centro de la ciudad. Excelente ubicación y el personal del hotel es muy bueno y amable. El hotel no es 5 estrellas en condiciones de infraestructura pero sus amenidades están muy bien cuidadas.

Beautiful junior suite and wonderful, friendly service throughout. Would definitely return.

Sehr gutes Frühstück. Saubere Zimmer, nettes Personal. Gern wieder!

No robe in room. Also would have expected breakfast to be somewhat better for a quality hotel - same choice everyday and the scrambled eggs are so overcooked every time.

Beautiful hotel with delicious breakfast (hot and cold options available). Amazing staff that made our trip so enjoyable (nice surprise with bottle of wine!). Walkable to all sights in Florence and very close to the airport shuttle so don’t need to drag luggage around the cobblestone streets. Would recommend this hotel!

Kind staff and a great value! We appreciated the staff sharing the historical significance and restoration of the building, in addition to the nice service. The hotel is within easy walking distance of major points of interest. Spacious showers and clean rooms.

Excellent hotel!! Will stay again!

Great hotel experience overall, staff were very accommodating and the rooms were top notch

Bem localizado, edifício histórico com estrutura bem conservada. Café da manhã delicioso, quarto confortável. Perfeito para quem quer conhecer Florença a pé.

Huone oli siisti ja hyvä.

Muy buenas condiciones, desayuno estupendo, ubicación genial,comodidad genial y personal y atenciones muy correctas Totalmente recomendable.

The room was amazing and much bigger than we expected. We could see the top of the Duomo as well as the gardens. The staff was all incredibly nice. Breakfast was so incredibly good with lots of choices.