Rating & Review Keseluruhan Comfort Inn & Suites Greenwood near University

I don’t typically write reviews, but I felt compelled to share our experience to help other travelers. The Comfort Inn & Suites in Greenwood, SC is not the standard you might expect from a Choice Hotel property. At first glance, the exterior is deceiving—it looks like a typical Comfort Inn with its decorative plants and pool. However, once inside, the reality is very different. The lobby was dated, cluttered with tools, and had a strong odor of dirty mop water that hit us immediately. The carpets throughout the hotel were old and smelled unpleasant. More concerning were the people lingering around the property—there were individuals loitering outside, and we witnessed someone who appeared to be under the influence slumped across a breakfast table in the lobby. It was unsettling, especially for families traveling with children. Used towels were left in the closet from previous travelers. We later learned that the hotel is being used to house vulnerable members of the community. While I support efforts to help those in need, this setup was neither communicated to guests nor managed in a way that made the environment feel safe or sanitary. We made the decision to check out immediately. This hotel is not suitable for travelers expecting a clean, comfortable, and safe stay. I strongly recommend looking elsewhere until management makes significant improvements and increases transparency about the current use of the facility.

The staff was really nice and helpful

Much better than our last visit a few months back

Close to restaurants. Rooms nice and clean.

It is ok. Nothing to take back as a memorable stay. It’s just a bed.

Horrible , conditions not Up to par!!!

Hair was in my bed waited an hour to get someone to change staff was apologetic bug was crawling in bathroom room smells like cigarettes to be a non smoking room the only good thing was the jetted tub I wouldn't come back and my advice to staff is check behind your housekeeper

Need better cleaning services/ room was not properly clean and some quite dusty. stained sheets too. but Everything else was okay for the price.

Microwave very rusty inside, very old carpet, conditions were not not good

Nice staff

We enjoyed our one night

Rooms were clean and a good breakfast

Stated one night for business. My room had the deadbolt turned so the door was not locked when I arrived to my room. As a single traveler this was unsettling. The key card barely worked (needed to have it reset twice.) The hotel shows signs of age. Dehumidifiers set up in the hallways and the trim along the floor had been removed. It was adequate for one night, but would not want to stay longer.

The TV didn’t work at all. The sausage gravy and biscuits were delicious. That was about the only good thing about the stay. The pillows were small and not comfortable. There was a funny odor outside of the workout center on the first floor.

Within the first 2 hours of being in the room, My CHILD found pills on the floor next to the bed (hidden under the bed skirt.) I have photos for proof House keeping needs to do better. The front desk offered us a new room but after traveling 8 hours, with children, we inspected the room again and just wanted to relax. Would have been nice for a discounted rate or future visit (the town has very limited QUALITY hotels so we have no choice but to come back here)

When I booked this hotel room I didn’t mind paying the extra price since this hotel chain offers good service. When I got there, a full remodel project was happening. Walls had wet paint, carpets pulled up, doors, window shades with hole. Swimming pool water was dark green. I don’t mind staying at a place under remodel, but the entire place was being worked on and they charged full price. Terrible

I wasn’t pleased with the stay. I tried to watch TV only to find out that a total of zero channels were available to watch. There was a funny smell in the hallway past the elevator. The breakfast was good. I was shocked to find biscuits with sausage gravy

Awesome

Quiet and comfortable. Clean! Staff was very nice and professional!

I was charged twice for my room! Management lied! Never got any.more towels upon request. Very lack of breakfast items. Extremely disgusting staff!